fix problems on Royaldice [iphone]

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—— Run into issues on Royaldice? Get help pending when official support gets back to you!

Royaldice: Dice with Everyone
Info:
company: GamePoint B.V.
: http://www.gamepoint.com/help/
: www.gamepoint.com
Chat with our AI-based Royaldice Support
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Payments issue

High cost of diamonds

Fix: 1. Participate in daily challenges: Engage in daily or weekly challenges that may reward you with diamonds or other in-game currency. Check... ⇲

High cost to upgrade items

Fix: 1. Focus on essential upgrades: Prioritize which items are most important for your gameplay and save resources for those upgrades. 2. Partic... ⇲
 
Slow issue

Game lags during play

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps. Swipe up on apps to c... ⇲
 
Bugs issue

Booted out of games

Fix: 1. Check your internet connection: Ensure you have a stable connection. If using Wi-Fi, try moving closer to the router or switching to cell... ⇲

Score changes unexpectedly

Fix: 1. Review game rules: Ensure you understand the scoring system and any conditions that may affect your score during gameplay. Check the help... ⇲
 
Customization issue

Inability to sort game types

Fix: 1. Use filters: If the game has any filtering options in the game selection menu, use them to find your preferred game types more easily. 2.... ⇲
 
UI issue

No chat feature on game screen

Fix: 1. Use external communication: Consider using a separate messaging app (like WhatsApp or Discord) to communicate with friends while playing.... ⇲

Confusing new interface

Fix: 1. Explore the settings: Spend some time in the settings menu to familiarize yourself with the new layout and options available. 2. Look for... ⇲

Lack of player stats visibility

Fix: 1. Explore the app: Check all menus and settings to see if player stats are hidden in a different section than expected. 2. Engage with the... ⇲
 
Support issue

Difficulty in reaching support

Fix: 1. Use in-game help: Check if there is a help or FAQ section within the app that addresses common issues. 2. Search online: Look for communi... ⇲
 
Loading issue

Royaldice won't load

Fix: 1. Restart your device: A simple restart can often resolve loading issues. Turn off your iPhone and turn it back on. 2. Check for updates: E... ⇲
 
Freezing issue

Freezing issues

Fix: 1. Close background apps: Free up memory by closing other apps running in the background. Double-tap the home button (or swipe up from the b... ⇲
 
Gameplay issue

Limited gameplay due to chest restrictions

Fix: 1. Plan your gameplay: Use the time when chests are opening to engage in other activities or play other games, maximizing your gaming time.... ⇲
 
Compatibility issue

No landscape mode on iPad

Fix: 1. Check settings: Go to Settings > Display & Brightness and ensure that 'Lock Rotation' is not enabled. This can prevent the app from switc... ⇲
 
Updates issue

Game not functioning after update

Fix: 1. Restart the app: Close Royaldice completely and reopen it to see if the update has taken effect. 2. Restart your device: Sometimes, a dev... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.5%

Bad experience
2.4%

Neutral
1.0%

~ from our NLP analysis of 490 combined software ratings.

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 Private Data Royaldice collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Package of GamePoint Coins: $1.99 Virtual currency to play GamePoint games.
  2. Package of GamePoint Coins: $4.99 Virtual currency to play GamePoint games.
  3. Package of GamePoint Coins: $10.99 Virtual currency to play GamePoint games.
  4. Daily Spin!: $1.79 Upgrade to a Golden Spin on the wheel
  5. Package of GamePoint Coins: $13.99 Virtual currency to play GamePoint games.
  6. Big Package of GamePoint Coins: $9.99 Virtual currency to play GamePoint games.
  7. Large Package of GamePoint Coins: $4.99 Virtual currency to play GamePoint games.
  8. Package of GamePoint Coins: $1.99 Virtual currency to play GamePoint games.
  9. Package of GamePoint Coins: $6.49 Virtual currency to play GamePoint games.
  10. Medium Package of GamePoint Coins: $2.99 Virtual currency to play GamePoint games.