fix problems on Beekeeper [iphone]

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—— Run into issues on Beekeeper? Get help pending when official support gets back to you!

Beekeeper - Digital Workplace
Info:
company: Beekeeper AG
: https://beekeeper.zendesk.com/hc/en-us
: beekeeper.io
Chat with our AI-based Beekeeper Support
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Messages issue

Lag in message delivery

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. If you're on Wi-Fi, try moving closer to the rou... ⇲

Inability to react to messages

Fix: 1. Update the app: Check for updates in the App Store. Developers often fix bugs in newer versions that may resolve issues with message reac... ⇲

Mark as read function unreliable

Fix: 1. Update the app: Check for updates in the App Store, as newer versions may fix bugs related to the 'Mark as Read' function. 2. Restart the... ⇲

Long wait time for message updates

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. If you're on Wi-Fi, try moving closer to the rou... ⇲
 
Notifications issue

Notifications not informative

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Beekeeper. Ensure that 'Allow Notifications' is enabled and customize the... ⇲

Delayed notification badges

Fix: 1. Check background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Beekeeper. This allows the a... ⇲

Notifications not received

Fix: 1. Check notification settings: Go to Settings > Notifications > Beekeeper and ensure that notifications are enabled. Also, check if 'Do Not... ⇲
 
Video issue

Inability to send videos

Fix: 1. Check file size and format: Ensure the video you are trying to send is within the app's size limits and in a supported format. If it's to... ⇲
 
Uploads issue

Issues with sending images

Fix: 1. Check file size and format: Ensure the images you are trying to send are within the app's size limits and in a supported format. If they... ⇲
 
Login issue

Randomly logs users off

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause the app to log you out. 2. U... ⇲
 
UI issue

Profile pictures reassigned

Fix: 1. Check app settings: Go to Beekeeper settings and ensure that your profile picture is set correctly. Sometimes, the app may revert to defa... ⇲

Not user-friendly for less tech-savvy users

Fix: 1. Explore tutorials: Check if Beekeeper offers any tutorials or help sections within the app that can guide you through its features. 2. Cu... ⇲
 
Customization issue

Limited content posting options

Fix: 1. Explore app settings: Go to Beekeeper settings and check if there are any options to enable additional content posting features. Sometime... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
2.1%

Neutral
2.1%

~ from our NLP analysis of 15,849 combined software ratings.

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 Private Data Beekeeper collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics