fix problems on Uni [iphone]

—— Run into issues on Uni? Get help pending when official support gets back to you!

UniMobile.

Info:

company: UNIBANK HAITI S.A

: https://www.unibankhaiti.com/contactez-nous/coordonnees-unibankonline/

Chat with our AI-based Uni Support

🛠️ Common Uni Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot make phone top-ups

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Restart the app and... ⇲

Biometric authentication not working

Fix: Go to your device settings, then to 'Face ID & Passcode' or 'Touch ID & Passcode' depending on your device. Ensure that the biometric option... ⇲

Support issue

Customer service unreachable

Fix: Check the app for any alternative contact methods such as live chat or support tickets. Sometimes, these options are available within the ap... ⇲

Account issue

Credit card information not visible

Fix: Navigate to the payment settings within the app. If the credit card information is not displayed, try logging out of your account and loggin... ⇲

Error when entering verification code

Fix: Ensure that you are entering the verification code correctly. Check for any typos or extra spaces. If the code is not working, request a new... ⇲

Compatibility issue

Limited functionality for SPIH

Fix: Check if there are any updates available for the app that might enhance its functionality. Go to the App Store, search for UniMobile, and se... ⇲

Inaccessible for over a year

Fix: Check your internet connection and ensure that you are not using a VPN that might be blocking access to the app. Disable the VPN and try acc... ⇲

Crashes issue

Uni crashes after iOS update

Fix: Check for any updates for the UniMobile app in the App Store. Developers often release updates to fix compatibility issues after a new iOS v... ⇲

Notifications issue