—— Run into issues on Bou? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for any available updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if B... ⇲
Fix: Take some time to explore the app's features. Familiarize yourself with the layout by navigating through different sections and using any av... ⇲
Fix: Check the app settings to ensure all relevant notifications and data feeds are enabled. This may include market alerts, news updates, or acc... ⇲
Fix: Explore the app's features thoroughly to see if there are any tools you may have overlooked. Check the settings for any customization option... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and pause in the middle to see the app switcher, then... ⇲
Fix: Check your internet connection. A slow or unstable connection can delay updates. Try switching to a different Wi-Fi network or using mobile... ⇲
Fix: Regularly check for app updates in the App Store and install them to ensure you have the latest features and bug fixes. OR Periodically c... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-tap the home button or swipe up from the bottom and swipe... ⇲
Fix: Free up storage space on your iPhone by deleting unused apps, photos, or files. Go to Settings > General > iPhone Storage to manage your sto... ⇲
Fix: Check the app settings to see if there is an option to enable Face ID. If not, you may need to use a password or PIN for login instead. OR... ⇲
Fix: Ensure that you are using the latest version of the app compatible with your device. Check for updates in the App Store. OR If the app is... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
Fix: Review the fee structure in the app settings or on the website to understand the costs associated with transactions. This may help you plan... ⇲
Fix: Evaluate whether the subscription is necessary for your trading needs. If not, consider using delayed price feeds or free alternatives for m... ⇲
Fix: Take advantage of any tutorials or help sections within the app to better understand its features and functionalities. OR Create a list o... ⇲
Fix: Provide feedback within the app if there is an option to suggest improvements. Meanwhile, focus on using only the features you need to strea... ⇲
Fix: Force close the app and restart it. If the issue persists, try restarting your iPhone. OR If the problem continues, uninstall the app and... ⇲
Fix: Utilize any available FAQs or help sections within the app to find answers to common questions or issues. OR If you need assistance, try... ⇲