—— Run into issues on Rug? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your device supports AirPlay or screen mirroring. Go to Settings > AirPlay & Handoff and ensure that AirPlay is enabled. If your de... ⇲
Fix: Ensure you have a stable internet connection. Test your Wi-Fi speed using a speed test app. If your connection is slow, try moving closer to... ⇲
Fix: Check the app's schedule or announcements for any updates on game availability. Sometimes, rights issues can prevent certain games from bein... ⇲
Fix: Regularly check the app for updates on content availability. Sometimes, content is added or removed based on licensing agreements. OR Con... ⇲
Fix: Ensure that your Android TV is updated to the latest software version. Go to Settings > About > System Update to check for updates. OR If... ⇲
Fix: Check your subscription plan to ensure it includes access to full replays. You can usually find this information in the app under Account or... ⇲
Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. OR I... ⇲
Fix: Check your notification settings in the app. Go to Settings > Notifications and ensure that notifications are enabled and set to the desired... ⇲
Fix: Close any unnecessary apps running in the background to free up resources. This can help improve performance during live events. OR Try s... ⇲
Fix: Review the subscription section in the app for detailed information about what is included in your plan. This is usually found under Account... ⇲