—— Run into issues on HESI? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the HESIĀ® A2 Prep... ⇲
Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the HESIĀ® A2 Prep app, and select 'Offload App'. This will re... ⇲
Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. If the app continues to... ⇲
Fix: 1. Before going offline, ensure you download any available content for offline use. Open the app while connected to the internet and look fo... ⇲
Fix: 1. Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing to contact... ⇲
Fix: 1. Go to Settings > Notifications > HESIĀ® A2 Prep and ensure that notifications are enabled. Check that the alert style is set to 'Banners'... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Take notes on where key features are located for easier ac... ⇲
Fix: 1. Use the available features to create a personalized study schedule or routine, even if the app itself lacks customization. 2. Keep a sepa... ⇲
Fix: 1. Reduce screen brightness while using the app or enable Low Power Mode in Settings > Battery. This can help conserve battery life. 2. Clos... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲