fix problems on NovelToon [android]

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—— Run into issues on NovelToon? Get help pending when official support gets back to you!

NovelToon: Read Books, Stories
Info:
company: MangaToon HK Limited - BR
: noveltoon.app@gmail.com
: mangatoon.mobi
: Unit 3A-8, 12/F, Kaiser Centre, No.18 Centre Street, Sai Ying Pun, Hong Kong
Chat with our AI-based NovelToon Support
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Ads issue

Ads after every chapter

Fix: 1. Consider subscribing to a premium version: If available, subscribing may remove ads. Check the app for subscription options. 2. Use an a... ⇲
 
Loading issue

Loading failures

Fix: 1. Check your internet connection: Ensure you have a stable and strong internet connection. Try switching networks or resetting your router... ⇲
 
Screen issue

Blank screen when updating

Fix: 1. Restart the app: Close NovelToon and reopen it to see if the update completes. 2. Check for device storage: Ensure you have enough stora... ⇲
 
Backup issue

No draft saving option

Fix: 1. Use a note-taking app: While NovelToon may not have a draft saving feature, consider using a separate note-taking app to jot down your id... ⇲
 
Support issue

Unclear instructions

Fix: 1. Explore the app: Take time to navigate through the app's menus and settings to familiarize yourself with its features. 2. Look for tutor... ⇲
 
Payments issue

Subscription issues

Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. Go to your payment settings in the app store to verif... ⇲
 
Slow issue

Lagging performance

Fix: 1. Close background apps: Close any unnecessary apps running in the background to free up system resources. 2. Restart your device: A simpl... ⇲
 
Bugs issue

Inaccurate task completion

Fix: 1. Double-check task requirements: Review the task details to ensure you are meeting all requirements. Sometimes, minor details can lead to... ⇲
 
Uploads issue

Content not published in time

Fix: 1. Check submission guidelines: Ensure you are following all guidelines for content submission, as this can affect publication timing. 2. M... ⇲
 
Customization issue

Misleading genre labels

Fix: 1. Explore multiple genres: If you find misleading labels, explore related genres to find content that better matches your interests. 2. Us... ⇲
 
Notifications issue

Frequent auto-saving distractions

Fix: 1. Adjust auto-save settings: If the app allows, adjust the frequency of auto-saves to reduce interruptions. 2. Save manually: Get into the... ⇲
 
Compatibility issue

Limited access to features on PC

Fix: 1. Use the mobile app: If certain features are unavailable on PC, consider using the mobile app for full access. 2. Check for updates: Ensu... ⇲
 
Network issue

Inconsistent internet connection errors

Fix: 1. Test your internet connection: Use a speed test app to check your internet speed and stability. If issues persist, consider resetting you... ⇲
 
Search issue

Difficulty finding specific genres

Fix: 1. Use the search function: Utilize the search bar within the app to look for specific genres or titles. 2. Explore genre categories: Navig... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.9%

Bad experience
5.8%

Neutral
3.9%

~ from our NLP analysis of 94,329 combined software ratings.

 Private Data NovelToon collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. full network access
  10. change your audio settings
  11. run at startup
  12. draw over other apps
  13. control vibration
  14. prevent device from sleeping
  15. install shortcuts
  16. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $104.99 per item