fix problems on Step Counter [android]

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—— Run into issues on Step Counter? Get help pending when official support gets back to you!

Step Counter - Pedometer
Info:
company: Leap Fitness Group
: support@leap.app
: leap.app
: 152 BEACH ROAD #14-02 GATEWAY EAST, SINGAPORE
Chat with our AI-based Step Counter Support
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Bugs issue

Counts steps while driving

Fix: Adjust the sensitivity settings in the app if available. Look for options related to movement detection and reduce the sensitivity to minimi... ⇲

Step Counter stops counting steps

Fix: Ensure that the app is running in the background. Go to your phone's settings, find the app, and check if background activity is allowed.... ⇲

Bug causing step loss after midnight

Fix: Manually reset the step count at the end of each day to prevent loss. This can be done in the app settings if available. OR Keep the app... ⇲
 
Ads issue

Unskippable ads on app launch

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can provide a smoother user experience without... ⇲

Ads cover the entire screen

Fix: Try rotating your device to landscape mode to see if the ad adjusts and becomes less intrusive. This may help in some cases. OR Consider... ⇲

Frequent ads after initial use

Fix: Limit the app's usage to specific times of the day to reduce exposure to ads. This can help manage the annoyance of frequent ads. OR Look... ⇲
 
Glitches issue

Step count glitches

Fix: Restart the app to see if the glitches resolve. Sometimes, a simple restart can fix temporary issues. OR Clear the app's cache by going t... ⇲
 
Notifications issue

Reminders not functioning as intended

Fix: Check the app's notification settings to ensure that reminders are enabled. Go to the app settings and look for a 'Reminders' or 'Notificati... ⇲

Notifications not customizable

Fix: Explore the app settings for any available options to customize notifications. If none exist, consider providing feedback through the app's... ⇲
 
Network issue

High data usage

Fix: Check the app settings for options to limit data usage, such as disabling background data or syncing only over Wi-Fi. OR Monitor your dat... ⇲
 
Slow issue

Lag in step counting

Fix: Close other applications running in the background to free up system resources, which may help improve the app's performance. OR Check fo... ⇲
 
UI issue

Confusing manual step entry

Fix: Refer to the app's help section or user guide for instructions on how to manually enter steps correctly. This can clarify the process. OR... ⇲

Home screen widget needs improvement

Fix: Check if the app has any updates that may improve the widget functionality. Go to the Google Play Store and see if an update is available.... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
2.4%

Neutral
1.1%

~ from our NLP analysis of 1,502,207 combined software ratings.

 Switch to these Alternatives:
Step Tracker - Pedometer
Pedometer - Step Counter
Pedometer - Step Counter App
StepsApp – Step Counter
Running App - GPS Run Tracker
Pacer Pedometer & Step Tracker

 Private Data Step Counter collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view network connections
  6. full network access
  7. run at startup
  8. use accounts on the device
  9. control vibration
  10. prevent device from sleeping

  Cost of Subscriptions
  1. $1.99 - $59.99 per item