fix problems on Fitness Park App [android]

​

—— Run into issues on Fitness Park App? Get help pending when official support gets back to you!

Fitness Park App
Info:
company: Virtuagym Professional
: support@virtuagym.com
: virtuagym.com
: Amstelplein 38, 1097 DZ, Amsterdam the Netherlands
Chat with our AI-based Fitness Park App Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Multiple accounts needed for access

Fix: If you have multiple accounts, try consolidating them into one by contacting customer support through the app's help section. They may provi... ⇲
 
Audio issue

Aggressive music choices

Fix: If the music is too aggressive for your taste, check the app settings for any options to customize or change the music preferences. Some app... ⇲
 
Login issue

Inability to log in on multiple devices

Fix: Check if the app allows multiple device logins in the account settings. If it does, ensure you are logged out of other devices before trying... ⇲

Difficult login process

Fix: Make sure you are entering the correct username and password. If you have forgotten your password, use the password recovery option. Additio... ⇲
 
UI issue

Poor app design

Fix: If you find the app difficult to navigate, try familiarizing yourself with the main features by exploring the app's menus and options. Take... ⇲
 
Payments issue

Automatic charges without easy cancellation

Fix: To manage your subscription, navigate to the account settings within the app. Look for a section related to subscriptions or payments where... ⇲

Inconsistent membership pricing

Fix: Review the membership options available in the app to ensure you are selecting the correct plan. If you notice discrepancies, take screensho... ⇲

Late payment fees

Fix: To avoid late payment fees, set up reminders on your phone or calendar for payment due dates. This can help you stay on top of your subscrip... ⇲
 
Network issue

Frequent access issues

Fix: Check your internet connection to ensure it is stable. If you are using mobile data, try switching to Wi-Fi or vice versa. Restarting your d... ⇲

Fitness Park App does not function offline

Fix: If you need offline access, check if the app has a feature to download workouts or content for offline use. This is often found in the app s... ⇲
 
Glitches issue

Bugs when generating QR code

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Go to the Google Play Store, search for the Fitness Park A... ⇲
 
Syncing issue

No integration with fitness apps

Fix: Check the app settings to see if there are any options for connecting to other fitness apps. Some apps may have integration features that ne... ⇲
 
Backup issue

Data loss during account renewal

Fix: Before renewing your account, back up any important data or workout history if the app provides an export feature. This can help prevent dat... ⇲
 
Support issue

Unresponsive customer support

Fix: If customer support is unresponsive, try reaching out through different channels, such as social media or community forums, where other user... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
86.9%

Bad experience
8.7%

Neutral
4.3%

~ from our NLP analysis of 12,292 combined software ratings.

 Private Data Fitness Park App collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. full network access
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet