fix problems on Google Chrome [android]

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—— Run into issues on Google Chrome? Get help pending when official support gets back to you!

Google Chrome
Info:
company: Google LLC
: apps-help@google.com
: www.google.com
: 1600 Amphitheatre Parkway, Mountain View 94043
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Ads issue

Ads are intrusive and overwhelming

Fix: To reduce intrusive ads, consider using an ad-blocker extension. You can find ad-blockers in the Chrome Web Store. Install one that suits yo... ⇲

Pop-up ads are persistent and intrusive

Fix: To block pop-up ads, go to 'Settings', then 'Site settings', and select 'Pop-ups and redirects'. Ensure that this option is set to 'Blocked'... ⇲
 
Customization issue

Font size is too small and non-flowable

Fix: You can adjust the font size in Chrome by going to 'Settings', then 'Accessibility', and adjusting the 'Text scaling' slider to increase the... ⇲
 
Settings issue

New 'Delete Browsing Data' button is inconvenient

Fix: To quickly access the 'Delete Browsing Data' option, you can create a shortcut on your home screen. Go to 'Settings', then 'Privacy', and se... ⇲

Download settings do not work on new devices

Fix: Ensure that your download settings are configured correctly. Go to 'Settings', then 'Downloads', and check the download location and setting... ⇲
 
Crashes issue

Google Chrome stops working and crashes frequently

Fix: First, ensure that your Chrome app is updated to the latest version. Go to the Google Play Store, search for Chrome, and tap 'Update' if ava... ⇲

Frequent lag and crashes when using search box

Fix: To improve performance, try clearing your browsing data. Go to 'Settings', then 'Privacy', and select 'Clear Browsing Data'. Choose 'Cached... ⇲
 
UI issue

Cannot add shortcuts to home screen for many websites

Fix: To add a shortcut to a website, open the site in Chrome, tap the three dots in the upper right corner, and select 'Add to Home screen'. If t... ⇲

Difficulty accessing bookmarks easily

Fix: To make bookmarks more accessible, consider organizing them into folders. Go to your bookmarks, tap 'Edit', and create folders for different... ⇲

User interface is not user-friendly

Fix: To improve your experience, customize the Chrome interface by rearranging tabs and using bookmarks effectively. Familiarize yourself with th... ⇲

Undo pop-up blocks access to buttons

Fix: If the undo pop-up is blocking buttons, try tapping outside the pop-up to dismiss it. You can also adjust your screen orientation or zoom le... ⇲
 
Freezing issue

Bookmarks freeze and require reinstallation to fix

Fix: If bookmarks are freezing, try clearing the app cache as mentioned earlier. Additionally, ensure that your bookmarks are synced with your Go... ⇲
 
Privacy issue

Overreaching data collection practices

Fix: To limit data collection, go to 'Settings', then 'Privacy', and adjust your privacy settings. Disable options that allow data collection and... ⇲
 
Storage issue

Google Chrome is bloated and uses too much memory

Fix: To reduce memory usage, regularly clear your browsing data and cache. Go to 'Settings', then 'Privacy', and select 'Clear Browsing Data'.... ⇲
 
Updates issue

Frequent removal of useful features

Fix: To adapt to changes, keep an eye on updates and new features in the app. You can also explore alternative browsers that may offer the featur... ⇲
 
Search issue

Autocomplete ignores user input

Fix: If autocomplete is not working as expected, try clearing your browsing data, especially cookies and cached files. Go to 'Settings', then 'Pr... ⇲

Search functionality is unreliable and slow

Fix: If search functionality is slow, try clearing your browsing data. Go to 'Settings', then 'Privacy', and select 'Clear Browsing Data'. This c... ⇲
 
Slow issue

Inconsistent performance and slow loading times

Fix: To improve performance, regularly clear your browsing data and cache. Go to 'Settings', then 'Privacy', and select 'Clear Browsing Data'.... ⇲
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 what users are saying
Good experience
74.4%

Bad experience
18.0%

Neutral
7.6%

~ from our NLP analysis of 45,829,185 combined software ratings.

 Private Data Google Chrome collects from your Android
  1. read your Web bookmarks and history
  2. find accounts on the device
  3. add or remove accounts
  4. read your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. record audio
  12. view Wi-Fi connections
  13. view network connections
  14. pair with Bluetooth devices
  15. access Bluetooth settings
  16. change network connectivity
  17. full network access
  18. change your audio settings
  19. control Near Field Communication
  20. read sync settings
  21. run at startup
  22. reorder running apps
  23. use accounts on the device
  24. control vibration
  25. prevent device from sleeping
  26. toggle sync on and off
  27. write web bookmarks and history
  28. install shortcuts
  29. read Google service configuration
  30. download files without notification
  31. read sync statistics
  32. receive data from Internet