fix problems on Hoopla Digital [android]

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—— Run into issues on Hoopla Digital? Get help pending when official support gets back to you!

hoopla Digital
Info:
company: Midwest Tape LLC
: info@hoopladigital.com
: www.hoopladigital.com
Chat with our AI-based hoopla Digital Support
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Settings issue

Limited monthly borrowing cap

Fix: Plan your borrowing by keeping track of your monthly limits. Create a list of titles you want to borrow and prioritize them to make the most... ⇲

Limited selection of ebooks

Fix: Check for new additions regularly, as libraries often update their collections. Set a reminder to check back for new titles. OR Explore o... ⇲
 
Network issue

Inconsistent offline performance

Fix: Ensure that you have downloaded the content properly before going offline. Open the app while connected to the internet, go to your borrowed... ⇲
 
Glitches issue

Glitches during playback

Fix: Restart your device. Sometimes, a simple restart can resolve temporary glitches that affect app performance. OR Lower the playback speed.... ⇲
 
UI issue

Difficult to switch libraries

Fix: Make sure you are logged out of the current library before trying to switch. Go to the app settings, log out, and then log back in with the... ⇲

Page turning is touchy

Fix: Adjust your touch sensitivity settings on your device. Go to Settings > Display > Touch Sensitivity and see if adjusting this helps with pag... ⇲

Highlighting function is clumsy

Fix: Practice using the highlighting tool in different ways. Try tapping and holding versus double-tapping to see which method works best for you... ⇲
 
Search issue

Search function is tedious

Fix: Use specific keywords or phrases when searching to narrow down results. This can help you find what you're looking for more quickly. OR U... ⇲
 
Customization issue

No option to sample audiobooks

Fix: Look for audiobook previews on the Hoopla website or other platforms before borrowing. This can help you decide if you want to borrow the ti... ⇲
 
Crashes issue

hoopla Digital crashes and logs out

Fix: Ensure your device's operating system is up to date. Go to Settings > System > System Update to check for updates that may improve app stabi... ⇲
 
Storage issue

Cannot save borrowed books externally

Fix: Use the app's built-in features to bookmark or highlight important sections instead of saving externally. This can help you keep track of im... ⇲
 
Downloads issue

Issues with downloading content

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection when attempting to download content. OR Try down... ⇲
 
Video issue

No picture-in-picture feature

Fix: Use the app in split-screen mode if your device supports it. This allows you to use other apps while still viewing Hoopla Digital. OR Con... ⇲
 
Audio issue

Volume buttons overridden by app

Fix: Check the app's settings for any volume control options. Some apps allow you to customize how volume buttons behave. OR Use the app's int... ⇲
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 what users are saying
Good experience
93.1%

Bad experience
3.6%

Neutral
3.2%

~ from our NLP analysis of 181,968 combined software ratings.

 Private Data hoopla Digital collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. run at startup
  11. prevent device from sleeping
  12. modify system settings
  13. read Google service configuration
  14. read TV channel/program information
  15. write TV channel/program information
  16. receive data from Internet