fix problems on MOD Pizza [android]

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—— Run into issues on MOD Pizza? Get help pending when official support gets back to you!

MOD Pizza
Info:
company: MOD Pizza
: feedback@modpizza.com
: modpizza.com
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Payments issue

Cannot use multiple payment methods

Fix: 1. Check payment settings: Go to the app's payment settings and ensure that you have added all your payment methods correctly. 2. Use a dig... ⇲
 
Customization issue

Limited coupon management options

Fix: 1. Keep a record of your coupons: Take screenshots or write down coupon codes before using them, as the app may not store them. 2. Check fo... ⇲

Missing basic pizza customization features

Fix: 1. Explore all customization options: Make sure to thoroughly check all sections of the customization menu to ensure you are not missing any... ⇲

Limited character count for special instructions

Fix: 1. Be concise: Try to summarize your special instructions as much as possible to fit within the character limit. 2. Use abbreviations: Use... ⇲

Inability to modify previous orders easily

Fix: 1. Use the 'Order Again' feature: If available, use this feature to quickly reorder and then modify as needed. 2. Manually recreate orders:... ⇲
 
Notifications issue

Push notifications cannot be customized

Fix: 1. Check app notification settings: Go to your device's Settings > Apps > MOD Pizza > Notifications and see if you can adjust the settings t... ⇲
 
Bugs issue

Favorites feature does not work

Fix: 1. Re-add favorites: Try removing and re-adding your favorite items to see if that resolves the issue. 2. Clear app cache: As mentioned ear... ⇲

Errors when submitting orders

Fix: 1. Check your internet connection: Ensure you have a stable internet connection before submitting your order. 2. Review your order: Double-... ⇲

Rewards cannot be redeemed through the app

Fix: 1. Check your account status: Ensure you are logged into the correct account where your rewards are stored. 2. Review the rewards program:... ⇲
 
Network issue

Frustrating order process when locations are busy

Fix: 1. Try ordering during off-peak hours: If possible, place your orders during less busy times to avoid delays. 2. Use the app to check wait... ⇲
 
UI issue

Map feature redirects to web version

Fix: 1. Use Google Maps: Instead of relying on the app's map feature, use Google Maps directly to find the nearest MOD Pizza locations. 2. Bookm... ⇲

Touch delays and poor interface responsiveness

Fix: 1. Close background apps: Close any unnecessary apps running in the background to free up resources. 2. Restart your device: A restart can... ⇲

Difficult to reorder or edit previous orders

Fix: 1. Use the 'Order Again' feature: If available, use the 'Order Again' feature to quickly reorder previous items. 2. Manually recreate order... ⇲

Poor UX/UI design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to become more comfortable with its design. 2. Provide feedback... ⇲

Clumsy interface for changing toppings

Fix: 1. Practice using the interface: Spend some time navigating the toppings section to become more familiar with how to change them. 2. Use th... ⇲

Background design makes text hard to read

Fix: 1. Adjust device settings: Check your device's display settings to see if you can increase contrast or change the theme to improve readabili... ⇲
 
Syncing issue

Points and rewards frequently disappear

Fix: 1. Check your account status: Ensure you are logged into the correct account where your points and rewards are stored. 2. Keep track of you... ⇲
 
Features issue

No order history feature

Fix: 1. Keep a manual record: Use a note-taking app to keep track of your orders manually. 2. Check for updates: Regularly check the app for upd... ⇲
 
Crashes issue

MOD Pizza crashes or resets during use

Fix: 1. Clear app cache: Go to your device's Settings > Apps > MOD Pizza > Storage > Clear Cache. This can help resolve crashing issues. 2. Rest... ⇲
 
Updates issue

Previous order history is erased after updates

Fix: 1. Keep a manual record: Use a note-taking app to keep track of your orders manually. 2. Check for updates: Regularly check the app for upd... ⇲
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 what users are saying
Bad experience
75.9%

Good experience
22.7%

Neutral
1.3%

~ from our NLP analysis of 1,583 combined software ratings.

 Private Data MOD Pizza collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view network connections
  4. full network access
  5. prevent device from sleeping
  6. receive data from Internet