fix problems on Olosho [android]

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—— Run into issues on Olosho? Get help pending when official support gets back to you!

Olosho - Dating & Meet People
Info:
company: Olosho LLC
: olosho@oloshoapp.com
: olosho.app
: 2055 Limestone Rd STE 200-C Wilmington, DE 19808 United States
Chat with our AI-based Olosho Support
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Support issue

poor customer service

Fix: 1. Use in-app support: Look for a help or support section within the app where you can submit queries or issues directly. OR 2. Check onl... ⇲

lack of response to feedback

Fix: 1. Use multiple channels: If the app has social media pages or forums, consider providing feedback there as well. OR 2. Be persistent: Co... ⇲
 
Payments issue

subscription access issues

Fix: 1. Verify your subscription status: Go to your account settings in the app and check if your subscription is active. If not, try resubscribi... ⇲
 
Ads issue

excessive advertisements

Fix: 1. Upgrade to a premium version: If available, consider subscribing to a premium version of the app that offers an ad-free experience. OR... ⇲
 
Uploads issue

profile picture upload difficulties

Fix: 1. Check file format and size: Ensure your profile picture is in a supported format (like JPEG or PNG) and does not exceed the size limit se... ⇲
 
Loading issue

map feature constantly busy

Fix: 1. Check your location settings: Ensure that location services are enabled for Olosho in your device settings. Go to Settings > Location > A... ⇲
 
Freezing issue

Olosho freezes and glitches

Fix: 1. Clear app cache and data: Go to Settings > Apps > Olosho > Storage > Clear Cache and then Clear Data. This will reset the app and may res... ⇲
 
Notifications issue

notification issues

Fix: 1. Check notification settings: Go to your device's Settings > Apps > Olosho > Notifications and ensure that notifications are enabled. OR... ⇲
 
Customization issue

distance filter not available

Fix: 1. Update the app: Ensure you have the latest version of Olosho, as new features may be added in updates. OR 2. Check location settings:... ⇲
 
Login issue

automatic login without account knowledge

Fix: 1. Log out of the app: If you are logged in automatically, go to account settings and log out. This will require you to enter your credentia... ⇲
 
Registration issue

verification process delays

Fix: 1. Check your email: Ensure you are checking the correct email for verification links and that they are not in your spam folder. OR 2. Re... ⇲

name rejection during account creation

Fix: 1. Try different variations: If your name is being rejected, try using initials or a different format (e.g., first name only). OR 2. Chec... ⇲
 
Messages issue

inability to chat or reply

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can prevent messaging. OR 2. Restar... ⇲
 
Account issue

account termination issues

Fix: 1. Review terms of service: Check the app's terms of service to understand the reasons for account termination and ensure compliance. OR... ⇲
 
Updates issue

poor design updates

Fix: 1. Provide feedback: Use any available feedback option in the app to express your concerns about the design updates. OR 2. Explore altern... ⇲

glitches not fixed in updates

Fix: 1. Report specific glitches: Document the glitches you encounter and report them through the app's support feature to help prioritize fixes.... ⇲
 
Security issue

scam concerns

Fix: 1. Report suspicious users: Use the app's reporting feature to report any users you suspect of scamming. OR 2. Be cautious: Avoid sharing... ⇲

unreasonable verification requests

Fix: 1. Review the requirements: Check the app's verification requirements to ensure you are providing the necessary information. OR 2. Provid... ⇲

presence of scammers in the app

Fix: 1. Report and block scammers: Use the app's reporting feature to report any suspicious users and block them from contacting you. OR 2. Ed... ⇲
 
Camera issue

face recognition feature missing

Fix: 1. Check for updates: Ensure you have the latest version of the app, as features may be added in updates. OR 2. Use alternative security... ⇲
 
UI issue

inability to see user avatars

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can prevent images from loading. OR 2. Clear... ⇲
 
Bugs issue

currency sign discrepancies

Fix: 1. Check app settings: Look for currency settings within the app to ensure they are set correctly for your region. OR 2. Report the issue... ⇲
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 what users are saying
Good experience
69.5%

Bad experience
20.6%

Neutral
8.6%

~ from our NLP analysis of 7,111 combined software ratings.

 Private Data Olosho collects from your Android
  1. read your contacts
  2. modify your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. full network access
  14. change your audio settings
  15. run at startup
  16. draw over other apps
  17. control vibration
  18. prevent device from sleeping
  19. bind to a notification listener service
  20. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $29.99 per item