fix problems on Vera [android]

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—— Run into issues on Vera ? Get help pending when official support gets back to you!

Vera Mobile
Info:
company: MiOS, Ltd.
: support@getvera.com
: www.getvera.com
: 1255 Broad Street Clifton, NJ 07013 United States
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Settings issue

Geofencing issues

Fix: 1. Ensure that location services are enabled on your device. Go to Settings > Location and make sure it is turned on. 2. Check the app's per... ⇲

Inability to control devices independently

Fix: 1. Check the app settings to ensure that devices are not grouped together unintentionally. 2. Restart the app to refresh the device controls... ⇲

Inability to add new devices on mobile

Fix: 1. Ensure that the app is updated to the latest version. Go to the Google Play Store and check for updates. 2. Restart the app and try addin... ⇲
 
Loading issue

Spinning wheel during connection attempts

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. 2. Restart the ap... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Ensure that your device's operating system is up to date. Go to Settings > System > System update to check for updates. 2. Clear the app... ⇲
 
Freezing issue

Vera freezes during operation

Fix: 1. Clear the app cache by going to Settings > Apps > Vera > Storage > Clear Cache. This can help resolve freezing issues caused by corrupted... ⇲
 
Login issue

Inconsistent login credentials

Fix: 1. Double-check that you are entering the correct username and password. Ensure that Caps Lock is off and that there are no extra spaces. 2.... ⇲
 
Slow issue

Delayed device response

Fix: 1. Check your internet connection as a slow connection can cause delays. Ensure that your Wi-Fi or mobile data is stable. 2. Restart the app... ⇲
 
Crashes issue

Vera crashes when changing device settings

Fix: 1. Clear the app cache by going to Settings > Apps > Vera > Storage > Clear Cache. This can help resolve crashes caused by corrupted data. 2... ⇲
 
Syncing issue

Vera does not save session

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix session-saving issues. 2. Check your device settings to ensur... ⇲

Favorites disappear after app restart

Fix: 1. Ensure that you are saving your favorites correctly within the app. Double-check the process for saving favorites. 2. Clear the app cache... ⇲
 
UI issue

Inaccurate date selection for triggers

Fix: 1. Double-check the date format settings in the app. Ensure that it matches your local date format. 2. Restart the app to see if it resolves... ⇲
 
Support issue

Support response times are slow

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing support. 2. Use communi... ⇲
 
Bugs issue

Temperature readings displayed incorrectly

Fix: 1. Check the calibration settings for your temperature sensor within the app. Ensure it is set correctly. 2. Restart the app to refresh the... ⇲
 
Network issue

Vera fails to connect to cloud

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. 2. Restart the ap... ⇲

Mobile data loading issues

Fix: 1. Check your mobile data settings to ensure that the app is allowed to use mobile data. Go to Settings > Apps > Vera > Mobile data and ensu... ⇲
 
Updates issue

New dashboard limits functionality

Fix: 1. Familiarize yourself with the new dashboard layout and features. Check the help section for guidance on using the new interface. 2. Provi... ⇲
 
Customization issue

Vera does not allow simple if statements

Fix: 1. Review the app's documentation or help section to understand the limitations of the current version regarding conditional statements. 2.... ⇲
 
Account issue

Password reset process is flawed

Fix: 1. Ensure that you are checking your spam or junk email folder for the password reset email. 2. Try using a different email address if you h... ⇲
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 what users are saying
Bad experience
55.7%

Good experience
29.9%

Neutral
13.9%

~ from our NLP analysis of 1,586 combined software ratings.

 Private Data Vera collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. change network connectivity
  14. allow Wi-Fi Multicast reception
  15. connect and disconnect from Wi-Fi
  16. full network access
  17. change your audio settings
  18. run at startup
  19. control vibration
  20. prevent device from sleeping
  21. modify system settings
  22. download files without notification
  23. receive data from Internet