fix problems on Routely [android]

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—— Run into issues on Routely? Get help pending when official support gets back to you!

Routely
Info:
company: ARITY, LLC
: routely@arity.com
: www.arity.com
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UI issue

Routely is almost impossible to use

Fix: 1. Familiarize with the interface: Spend some time exploring the app's features and settings to better understand how to navigate it. 2. Lo... ⇲

frustrating user experience

Fix: 1. Identify specific pain points: Take note of what specifically is frustrating about the user experience and focus on those areas. 2. Expl... ⇲

difficulty switching from driver to passenger

Fix: 1. Look for a toggle: Check the app's main interface for a toggle or button that allows you to switch roles. This is often found in the sett... ⇲
 
Registration issue

activation code does not work

Fix: 1. Double-check the code: Ensure that you are entering the activation code correctly, paying attention to any potential typos or case sensit... ⇲
 
Bugs issue

Routely opens on its own

Fix: 1. Check for background processes: Go to Settings > Apps > Routely and check if there are any settings that allow the app to run in the back... ⇲

inaccurate trip logging

Fix: 1. Check GPS settings: Ensure that your device's location services are enabled and set to high accuracy. Go to Settings > Location > Mode an... ⇲

misidentifies phone usage

Fix: 1. Review app permissions: Go to Settings > Apps > Routely > Permissions and ensure that the app has the necessary permissions to access pho... ⇲

unfair grading criteria

Fix: 1. Review grading criteria: Check if the app provides a detailed explanation of its grading criteria in the settings or help section. Unders... ⇲

misses trips

Fix: 1. Ensure GPS is active: Make sure your device's GPS is turned on and set to high accuracy. Go to Settings > Location and enable it. 2. Che... ⇲

inaccurate speed readings

Fix: 1. Check GPS accuracy: Ensure that your device's GPS is set to high accuracy. Go to Settings > Location > Mode and select 'High accuracy'.... ⇲

manual changes not always accepted

Fix: 1. Ensure app is updated: Make sure you are using the latest version of Routely, as updates may fix bugs related to manual changes. 2. Rest... ⇲

does not differentiate between road types

Fix: 1. Check app settings: Look for any settings related to road type differentiation and ensure they are enabled. 2. Provide feedback: Use any... ⇲
 
Support issue

poor customer service response

Fix: 1. Use in-app support: Check if Routely has an in-app support feature or FAQ section that may provide answers to your questions. 2. Look fo... ⇲
 
Freezing issue

freezes often

Fix: 1. Clear app cache: Go to Settings > Apps > Routely > Storage > Clear Cache to remove temporary files that may be causing the app to freeze.... ⇲
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 what users are saying
Good experience
88.9%

Neutral
5.6%

Bad experience
4.5%

~ from our NLP analysis of 288 combined software ratings.

 Private Data Routely collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. full network access
  12. change your audio settings
  13. run at startup
  14. control vibration
  15. prevent device from sleeping
  16. receive data from Internet