fix problems on PikPak-Safe Cloud, Video Saver [android]

​

—— Run into issues on PikPak-Safe Cloud, Video Saver? Get help pending when official support gets back to you!

PikPak-Safe Cloud, Video Saver
Info:
company: PIKCLOUD PTE. LTD.
: support@mypikpak.com
: mypikpak.com
: 2 VENTURE DRIVE #06-09 VISION EXCHANGE SINGAPORE
Chat with our AI-based PikPak-Safe Cloud, Video Saver Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Higher pricing for iOS users

Fix: Evaluate the features offered in the iOS plan compared to the Android plan. If the features are similar, consider switching to the Android v... ⇲

Confusing premium pricing

Fix: Review the pricing structure on the official website or within the app. Take notes on what each tier offers and compare them to determine wh... ⇲

Lack of affordable lower-tier plans

Fix: Consider using the free version of the app if available, which may still provide essential features without the cost. Monitor your usage to... ⇲

Transfer limits for premium users

Fix: Check the terms of your premium plan to understand the specific transfer limits. If you are hitting these limits frequently, consider optimi... ⇲

Unauthorized charges after cancellation

Fix: Keep a record of your cancellation confirmation email or message. If you notice unauthorized charges, check your payment method for any recu... ⇲
 
Downloads issue

Inability to download files

Fix: Ensure that you have sufficient storage space on your device. If storage is low, try deleting unnecessary files or apps to free up space. Al... ⇲

Low file allocation and download progress visibility

Fix: Check the app settings to see if there are options to enable more detailed progress indicators. Some apps allow you to customize the display... ⇲
 
Security issue

No two-factor authentication

Fix: Enhance your account security by using a strong, unique password and changing it regularly. Avoid using the same password across multiple pl... ⇲
 
Slow issue

Slow server download speeds

Fix: Test your internet speed using a speed test app. If your speed is low, consider resetting your router or contacting your internet service pr... ⇲
 
Video issue

Buffering issues during video playback

Fix: Check your internet connection speed and stability. If the connection is slow, consider switching to a wired connection or moving closer to... ⇲
 
Uploads issue

Consistent upload errors on Windows app

Fix: Ensure that you have the latest version of the Windows app installed. Check for updates in the app store or the official website and install... ⇲
 
Rewards issue

Invitation code rewards not received

Fix: Double-check that you have entered the invitation code correctly and that it is still valid. Sometimes, codes have expiration dates or speci... ⇲
 
Customization issue

No timer feature for video playback

Fix: Use a third-party timer app on your device to keep track of playback time manually. Set a timer for the desired duration before starting the... ⇲

Inability to add spaces in folder names

Fix: Try using underscores (_) or hyphens (-) instead of spaces when naming folders. This can help you create clear and organized folder names wi... ⇲
 
Compatibility issue

Renaming issues with Unix compatible characters

Fix: Avoid using special characters that are not supported by the app. Stick to alphanumeric characters and underscores for folder and file names... ⇲

Lack of backward compatibility for older iOS versions

Fix: If you are using an older iOS version, consider updating your device to the latest version if possible. This can improve compatibility with... ⇲
 
Network issue

Server downtime affecting premium users

Fix: Stay informed about server status through the app or official channels. If you experience downtime, try accessing the app at different times... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
85.9%

Bad experience
12.8%

Neutral
0.9%

~ from our NLP analysis of 5,617 combined software ratings.

 Private Data PikPak-Safe Cloud, Video Saver collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. allow Wi-Fi Multicast reception
  7. connect and disconnect from Wi-Fi
  8. control flashlight
  9. full network access
  10. reorder running apps
  11. control vibration
  12. prevent device from sleeping
  13. read Google service configuration
  14. Access download manager.
  15. download files without notification
  16. receive data from Internet

  Cost of Subscriptions
  1. $4.99 - $399.99 per item