fix problems on RFI Pure Radio [android]

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—— Run into issues on RFI Pure Radio? Get help pending when official support gets back to you!

RFI Pure Radio - Podcasts
Info:
company: France Médias Monde
: applis@rfi.fr
: www.rfi.fr
: France Médias Monde Direction des Environnements Numériques 80 rue Camille Desmoulins 92130 Issy-les-Moulineaux France
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Network issue

Requires super fast connection

Fix: If the app requires a fast connection, consider using a Wi-Fi network instead of mobile data, as Wi-Fi typically offers more stability and s... ⇲

Disconnects every few minutes

Fix: To reduce disconnections, ensure that your device's battery saver mode is turned off, as this can limit background data usage. Go to 'Settin... ⇲

Streaming services are unstable

Fix: To improve streaming stability, ensure you are connected to a reliable internet source. If using Wi-Fi, try moving closer to the router or r... ⇲

No connection errors despite internet access

Fix: If there are no connection errors but you cannot access streams, try toggling your Wi-Fi or mobile data off and on again. This can refresh y... ⇲
 
UI issue

No control over playback progress

Fix: If you cannot control playback progress, try restarting the app. Sometimes, a simple restart can refresh the app's functionality and restore... ⇲

Basic player interface

Fix: If you find the player interface basic, explore the app settings to see if there are any themes or customization options available. Some app... ⇲

Difficult to navigate

Fix: If navigation is difficult, take some time to familiarize yourself with the app's layout. Look for a help or tutorial section within the app... ⇲
 
Crashes issue

Crashes continuously

Fix: If the app crashes, first try clearing the app's cache and data as mentioned earlier. This can often resolve issues caused by corrupted data... ⇲

RFI Pure Radio throws users out when playing radio

Fix: If the app throws you out while playing radio, try clearing the app's cache and data as a first step. This can help resolve issues caused by... ⇲
 
Freezing issue

Live radio gets stuck

Fix: If the live radio gets stuck, try switching to a different channel or stream and then back to the original one. This can sometimes reset the... ⇲
 
Bugs issue

Full of bugs

Fix: To address bugs, ensure that you are using the latest version of the app. Check for updates in the Google Play Store and install any availab... ⇲

RFI Pure Radio does not close properly

Fix: If the app does not close properly, try force stopping it. Go to 'Settings' > 'Apps' > 'RFI Pure Radio' > 'Force Stop'. This will close the... ⇲
 
Compatibility issue

Incompatible with some Android devices

Fix: If the app is incompatible with your device, check the app's requirements in the Google Play Store to ensure your device meets the minimum s... ⇲
 
Notifications issue

Cannot play or pause from notification bar

Fix: If you cannot control playback from the notification bar, check the app's settings to ensure that notification controls are enabled. Look fo... ⇲
 
Account issue

Lost access to certain news items

Fix: If you have lost access to certain news items, try refreshing the app or checking for updates that may restore access to content. Sometimes,... ⇲
 
Video issue

No video news available

Fix: If video news is not available, check the app settings to see if there are options to enable video content. Sometimes, video playback may be... ⇲
 
Search issue

Lack of search functionality for topics

Fix: If the app lacks search functionality, try using external search engines or news aggregators to find specific topics related to the content... ⇲
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 what users are saying
Good experience
65.1%

Bad experience
28.5%

Neutral
5.9%

~ from our NLP analysis of 10,892 combined software ratings.

 Private Data RFI Pure Radio collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. draw over other apps
  7. control vibration
  8. prevent device from sleeping
  9. receive data from Internet