fix problems on Tapas [android]

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—— Run into issues on Tapas? Get help pending when official support gets back to you!

Tapas – Comics and Novels
Info:
company: Tapas Entertainment Inc.
: feedback@tapas.io
: tapas.io
: 8605 Santa Monica Blvd #29617 West Hollywood, CA Tapas Entertainment, Inc. 90069
Chat with our AI-based Tapas Support
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Loading issue

Chapters take too long to load

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming content. If it's slow, try resetti... ⇲
 
Payments issue

Increased cost for chapters

Fix: 1. Look for promotions: Check the app for any ongoing promotions or discounts on chapter purchases. Sometimes, there are seasonal sales or s... ⇲

Limited free episodes available

Fix: 1. Explore different series: Look for new or less popular series that may offer more free episodes. The availability of free content can var... ⇲
 
Ads issue

Daily ad unlock feature not functioning

Fix: 1. Restart the app: Close and reopen the Tapas app to refresh its functionality. This can sometimes resolve issues with features not working... ⇲

Ads not providing rewards after viewing

Fix: 1. Restart the app: Close and reopen Tapas to refresh the ad system, which may resolve issues with rewards not being credited. OR 2. Clea... ⇲

Tapas Offerwall not loading

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a poor connection can prevent the Offerwall from loading... ⇲
 
Rewards issue

Inconsistent ink rewards

Fix: 1. Review your activity: Make sure you are completing the required actions to earn ink rewards, such as watching ads or reading specific con... ⇲
 
Crashes issue

Tapas crashes frequently

Fix: 1. Update the app: Go to the Google Play Store and check for updates for Tapas. Developers often release updates to fix stability issues.... ⇲
 
Screen issue

Black screen when trying to unlock episodes

Fix: 1. Clear the app cache: Go to Settings > Apps > Tapas > Storage > Clear Cache. This can help resolve display issues. OR 2. Restart your d... ⇲
 
Glitches issue

Glitches during reading experience

Fix: 1. Update the app: Ensure you have the latest version of Tapas installed, as updates often fix glitches and bugs. OR 2. Clear the app cac... ⇲
 
UI issue

Difficulty navigating the app

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's menus and features to better understand how to navigate it. O... ⇲
 
Content issue

Content availability issues

Fix: 1. Check for region restrictions: Some content may not be available in your region. Look for any notices regarding content availability. O... ⇲

Shortened comic pages

Fix: 1. Adjust display settings: Check if there are any settings within the app that allow you to adjust the display size or format of comic page... ⇲

Lack of content warnings for stories

Fix: 1. Check user reviews: Look for user reviews or comments on specific stories that may provide insights into content warnings. OR 2. Use c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.6%

Bad experience
23.0%

Neutral
7.4%

~ from our NLP analysis of 117,681 combined software ratings.

 Private Data Tapas collects from your Android
  1. approximate location (network-based)
  2. read the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. reorder running apps
  8. control vibration
  9. prevent device from sleeping
  10. read Google service configuration
  11. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item