fix problems on Jonaxx Stories [android]

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—— Run into issues on Jonaxx Stories? Get help pending when official support gets back to you!

Jonaxx Stories
Info:
company: Jonaxx Stories
: jonaxxstoriesloversdeveloper@gmail.com
: jonaxxstories.com
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Network issue

Redirects to Play Store when offline

Fix: 1. Disable auto-update: Go to the Google Play Store, tap on your profile icon, select 'Settings', then 'Auto-update apps', and choose 'Don't... ⇲

Jonaxx Stories requires constant internet connection

Fix: 1. Download stories for offline reading: Make sure to download stories while connected to the internet so you can read them offline later.... ⇲
 
Bugs issue

Bookmarks not saving

Fix: 1. Check app permissions: Go to Settings > Apps > Jonaxx Stories > Permissions and ensure that the app has permission to access storage. Thi... ⇲
 
Ads issue

High frequency of ads

Fix: 1. Look for an ad-free version: Check if Jonaxx Stories offers a premium version or in-app purchase to remove ads. This can provide a better... ⇲

Empty chapters after ads

Fix: 1. Refresh the chapter: Try closing the chapter and reopening it to see if the content loads properly after an ad. OR 2. Clear app cache:... ⇲
 
Loading issue

Long loading times

Fix: 1. Clear app cache: Go to Settings > Apps > Jonaxx Stories > Storage > Clear Cache. This can help improve loading times by removing temporar... ⇲
 
Screen issue

Black screen when opening chapters

Fix: 1. Restart the app: Close Jonaxx Stories completely and reopen it. This can sometimes resolve temporary glitches causing a black screen. O... ⇲
 
Login issue

Invalid login issues

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'For... ⇲
 
Data loss issue

Data loss after clearing cache

Fix: 1. Backup data: Before clearing the cache, make sure to back up any important data or bookmarks within the app, if possible. OR 2. Avoid... ⇲
 
Freezing issue

Jonaxx Stories hangs when adding bookmarks

Fix: 1. Restart the app: Close Jonaxx Stories and reopen it to see if the issue persists. This can help clear temporary glitches. OR 2. Update... ⇲
 
Updates issue

Frequent updates causing bugs

Fix: 1. Disable auto-updates: Go to the Google Play Store, tap on your profile icon, select 'Settings', then 'Auto-update apps', and choose 'Don'... ⇲
 
Account issue

Difficulty in account recovery

Fix: 1. Use recovery options: If you have forgotten your password, use the 'Forgot Password' feature to reset it. Check your email for recovery i... ⇲
 
UI issue

Confusing user interface after updates

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with the new layout and features introduced in the up... ⇲
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 what users are saying
Good experience
89.3%

Bad experience
6.6%

Neutral
3.0%

~ from our NLP analysis of 115,106 combined software ratings.

 Private Data Jonaxx Stories collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. control vibration
  7. prevent device from sleeping
  8. read Google service configuration
  9. receive data from Internet