fix problems on Fitia [android]

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—— Run into issues on Fitia? Get help pending when official support gets back to you!

Fitia - Diet & Meal Planner
Info:
company: Fitia
: support@fitia.app
: fitia.app
: Monterrico, Lima
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Payments issue

No free trial available

Fix: Look for promotional offers or discounts that may provide temporary access to premium features. Sometimes, apps run limited-time promotions.... ⇲

Meal planner behind paywall

Fix: Utilize the free features of the app to create a basic meal plan. You can manually track meals without the planner by using a simple note-ta... ⇲

Subscription issues

Fix: Check your payment method and ensure it is valid and has sufficient funds. Update your payment information in the Google Play Store if neces... ⇲

Difficulty in canceling subscription

Fix: Navigate to the Google Play Store, go to your subscriptions, and follow the prompts to cancel your subscription directly from there. OR D... ⇲
 
Bugs issue

Calculator inaccuracies

Fix: Double-check the calculations by using a separate nutrition calculator or app to verify the results. This can help you identify any discrepa... ⇲
 
Customization issue

Limited keto options

Fix: Search for keto recipes online and manually input them into the app. This way, you can still track your meals while using the app's features... ⇲

High calorie recipes

Fix: Use the app's search feature to filter recipes by calorie count, if available. If not, manually adjust portion sizes to meet your dietary ne... ⇲

Lack of Indian food options

Fix: Manually input traditional Indian recipes into the app, ensuring you calculate the nutritional values accurately for tracking. OR Search... ⇲

No option to add unbranded foods

Fix: Use the 'Add Food' feature to input unbranded foods manually, ensuring you provide accurate nutritional information for tracking. OR Cons... ⇲
 
Crashes issue

Crashes during logging

Fix: Restart your device to clear any temporary issues that may be causing the app to crash. Then, try logging your meals again. OR If the app... ⇲
 
Database issue

Poor food database

Fix: Manually add foods that are missing from the database by using the 'Add Food' feature, ensuring you input accurate nutritional information.... ⇲
 
Features issue

Micronutrient tracking missing

Fix: Track micronutrients manually by using a separate nutrition tracking app that includes this feature, and cross-reference with Fitia. OR C... ⇲

No recalculation feature for meals

Fix: Manually adjust your meal entries by editing them to reflect any changes in portion sizes or ingredients. OR Keep a separate log of your... ⇲
 
Notifications issue

Language issues with notifications

Fix: Check the app's language settings to ensure they are set to your preferred language. Adjust if necessary in the app settings. OR If the l... ⇲
 
Support issue

Slow customer service response

Fix: Check the app's FAQ section for common issues and solutions that may address your concerns without needing to wait for a response. OR Uti... ⇲
 
Freezing issue

Fitia stuck on logo screen

Fix: Force stop the app by going to Settings > Apps > Fitia > Force Stop. Then, restart the app to see if it loads properly. OR If the issue p... ⇲
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 what users are saying
Good experience
88.9%

Bad experience
9.5%

Neutral
1.4%

~ from our NLP analysis of 122,306 combined software ratings.

 Private Data Fitia collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. body sensors (like heart rate monitors)
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. Google Play license check
  11. receive data from Internet

  Cost of Subscriptions
  1. $9.99 - $59.99 per item