fix problems on Pool League [android]

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—— Run into issues on Pool League? Get help pending when official support gets back to you!

Pool League
Info:
company: American Poolplayers Assoc
: feedback-3453-RbMBJAmMNNyCTrOXVoshinKJl5Mp4q4S@feedback.doorbell.io
: poolplayers.com
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Bugs issue

Inaccurate stats and records

Fix: 1. Manually verify stats: Cross-check your stats with your last few matches to identify discrepancies. If you find errors, note them down.... ⇲
 
Login issue

Excessive sign-in requirements

Fix: 1. Enable 'Remember Me': If the app has a 'Remember Me' option on the sign-in screen, make sure to check it. This can reduce the frequency o... ⇲

Biometric login issues

Fix: 1. Re-enable biometric login: Go to the app settings and disable then re-enable the biometric login option. This can sometimes reset the fea... ⇲
 
Notifications issue

Notifications not working

Fix: 1. Check notification settings: Go to your device's Settings > Apps > Pool League > Notifications and ensure notifications are enabled. 2.... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. This can help improve your navigati... ⇲

Too many clicks to access information

Fix: 1. Create shortcuts: If the app allows, create shortcuts to frequently accessed information on your home screen or within the app. 2. Famil... ⇲

Terms and conditions pop-up resets

Fix: 1. Accept terms: Make sure to read and accept the terms and conditions each time they pop up to prevent it from resetting. 2. Clear app cac... ⇲
 
Search issue

Search function limitations

Fix: 1. Use specific keywords: When using the search function, try to use specific keywords related to what you're looking for. This can help yie... ⇲
 
Customization issue

No option to reschedule matches

Fix: 1. Use a workaround: If you cannot reschedule within the app, consider manually tracking match dates and communicating with opponents outsid... ⇲

Lack of printable functions

Fix: 1. Take screenshots: If you need to print information, take screenshots of the relevant screens and print those images. 2. Use a note-takin... ⇲
 
Syncing issue

Data not updating in real-time

Fix: 1. Refresh the app: Try pulling down on the screen to refresh the data manually. This can sometimes trigger updates. 2. Check internet conn... ⇲
 
Freezing issue

Pool League hangs or freezes

Fix: 1. Clear app cache: Go to Settings > Apps > Pool League > Storage > Clear Cache. This can help resolve freezing issues. 2. Free up device r... ⇲
 
Permissions issue

Limited access to opposing team stats

Fix: 1. Check app settings: Go to the app settings and see if there are options to enable viewing of opposing team stats. 2. Use external resour... ⇲
 
Updates issue

Pool League offline for maintenance too often

Fix: 1. Check for scheduled maintenance: If the app has a website or social media presence, check there for announcements about maintenance sched... ⇲
 
Compatibility issue

No integration for scorekeeping

Fix: 1. Use a separate scorekeeping app: Consider using a dedicated scorekeeping app alongside Pool League to manage scores effectively. 2. Crea... ⇲

Inconsistent performance across devices

Fix: 1. Ensure compatibility: Check if your devices meet the app's system requirements. If one device is older, it may not perform as well. 2. C... ⇲
 
Settings issue

Need for a default page setting

Fix: 1. Check app settings: Look for an option in the app settings that allows you to set a default landing page. If available, select your prefe... ⇲
 
Payments issue

No option for individual weekly dues payment

Fix: 1. Track dues manually: Keep a manual record of dues owed by each player and collect payments outside the app. 2. Use a separate payment ap... ⇲
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 what users are saying
Good experience
86.7%

Bad experience
7.6%

Neutral
5.7%

~ from our NLP analysis of 15,520 combined software ratings.

 Private Data Pool League collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. full network access
  5. prevent device from sleeping
  6. receive data from Internet