fix problems on ING HomeBank [android]

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—— Run into issues on ING HomeBank? Get help pending when official support gets back to you!

ING HomeBank
Info:
company: ING BANK N.V. AMSTERDAM SUCURSALA BUCURESTI
: contact@ing.ro
: www.ing.ro
Chat with our AI-based ING HomeBank Support
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UI issue

Poor UI design for date selection

Fix: 1. Use the calendar widget: If the app has a calendar feature, try using it instead of manually entering dates. This can help avoid errors a... ⇲
 
Updates issue

ING HomeBank displays incorrect status during updates

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the status display. This can often resolve temporary glitches. 2. Che... ⇲
 
Syncing issue

Inability to switch between apps without losing data

Fix: 1. Use the app's built-in save feature: Before switching apps, look for a save or draft option within ING HomeBank to ensure your data is no... ⇲
 
Network issue

Consistent 'no network' messages

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or mobile data. Try toggling airplane mode on and off to reset your con... ⇲

Frequent disconnections from the internet

Fix: 1. Check your Wi-Fi or mobile data: Ensure your connection is stable. If using Wi-Fi, try moving closer to the router. 2. Restart your rout... ⇲
 
Bugs issue

Bugs causing transaction approval issues

Fix: 1. Restart the app: Close and reopen ING HomeBank to refresh the session, which may resolve temporary bugs. 2. Clear app cache: Go to Setti... ⇲
 
Security issue

Repeated prompts to add trusted devices

Fix: 1. Review device settings: Check if your device is set to remember trusted devices in the app settings. This may reduce the frequency of pro... ⇲
 
Screen issue

Blank screens in ING Bazar

Fix: 1. Restart the app: Close and reopen ING HomeBank to refresh the display. 2. Clear app cache: Go to Settings > Apps > ING HomeBank > Storag... ⇲
 
Compatibility issue

Missing features compared to other banking apps

Fix: 1. Explore all app settings: Sometimes features are hidden in settings or menus. Take time to explore the app thoroughly. 2. Use alternativ... ⇲
 
Customization issue

Inability to rearrange or hide services

Fix: 1. Check app settings: Look for any options in the app settings that allow you to customize the display of services. 2. Use folders or cate... ⇲

No dark mode option

Fix: 1. Check device settings: Some devices allow you to enable dark mode at the system level, which may affect compatible apps. Go to Settings >... ⇲
 
Payments issue

Problems with sending payment proof

Fix: 1. Check your internet connection: Ensure you have a stable connection when attempting to send payment proof. 2. Restart the app: Close and... ⇲

NFC payments not working after updates

Fix: 1. Check NFC settings: Ensure NFC is enabled on your device by going to Settings > Connected devices > Connection preferences > NFC. 2. Res... ⇲

ING HomeBank fails to register payments

Fix: 1. Check your internet connection: Ensure you have a stable connection when making payments. 2. Restart the app: Close and reopen ING HomeB... ⇲
 
Login issue

ING HomeBank frequently logs users out

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix stability issues. 2. Review device setting... ⇲
 
Ads issue

Limited promotional offers for long-term clients

Fix: 1. Check the app regularly: Promotions may change frequently, so keep an eye on the app for new offers. 2. Explore other banking options: I... ⇲
 
Settings issue

Inability to change transaction period

Fix: 1. Check app settings: Look for any options in the app settings that allow you to customize transaction periods. 2. Use filters: If availab... ⇲
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 what users are saying
Good experience
86.9%

Bad experience
9.9%

Neutral
3.0%

~ from our NLP analysis of 100,347 combined software ratings.

 Private Data ING HomeBank collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. full network access
  13. control Near Field Communication
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. read Google service configuration
  18. receive data from Internet