fix problems on WeDJ [android]

—— Run into issues on WeDJ? Get help pending when official support gets back to you!

WeDJ

Info:

company: AlphaTheta Corporation

: wedj_support@alphatheta.com

: www.pioneerdj.com

: 6F, Yokohama i-Mark Place 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa 220-0012 Japan

Chat with our AI-based WeDJ Support

🛠️ Common WeDJ Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot stream music from Spotify or other platforms

Fix: While WeDJ does not support direct streaming from Spotify, you can use a workaround by downloading your Spotify playlists as local files usi... ⇲

15% of users had this problem

No file browser for easy track navigation

Fix: To navigate your music files more easily, create a dedicated folder on your device for your DJ tracks. Organize your music by genre or event... ⇲

15% of users had this problem

Storage issue

Inability to browse phone storage for specific folders

Fix: Ensure that WeDJ has the necessary permissions to access your phone's storage. Go to your device's Settings > Apps > WeDJ > Permissions, and... ⇲

Audio issue

Latency issues with DDJ-200 controller

Fix: To reduce latency, ensure that your Android device is running the latest version of the operating system and that WeDJ is updated to the lat... ⇲

Playback interruptions at the end of songs

Fix: Check the crossfade settings in WeDJ. If crossfade is enabled, adjust the duration to ensure smoother transitions between tracks, which can... ⇲

Sampler sound levels are too low

Fix: Adjust the volume levels of the sampler within WeDJ. Look for a volume control slider specifically for the sampler in the settings or mixer... ⇲

Crashes issue

Crashes and performance issues after extended use

Fix: To prevent crashes, regularly restart your device before using WeDJ to clear memory and refresh system resources. Additionally, ensure that... ⇲

Network issue

Difficulty connecting to DDJ-200

Fix: Ensure that your DDJ-200 controller is fully charged and that Bluetooth is enabled on your Android device. Try unpairing and then re-pairing... ⇲

Syncing issue

Jog wheels are out of sync

Fix: Check the settings in WeDJ to ensure that the jog wheel sensitivity is set correctly. You can adjust this in the controller settings to bett... ⇲

Sync feature is unreliable

Fix: To improve the reliability of the sync feature, ensure that both tracks are analyzed properly before attempting to sync them. This can help... ⇲

Battery issue

Battery drain in background

Fix: To minimize battery drain, go to Settings > Battery > Battery Optimization and ensure that WeDJ is optimized. This can help reduce backgroun... ⇲

Compatibility issue

Does not support FLAC files

Fix: Since WeDJ does not support FLAC files, convert your FLAC files to a supported format like MP3 or WAV using a file conversion app before imp... ⇲

UI issue

Playlist feature is not functioning properly

Fix: Try deleting and recreating your playlists within WeDJ. Sometimes, a fresh start can resolve issues with playlist functionality. OR Ensur... ⇲

Inability to create or manage playlists effectively

Fix: To manage playlists more effectively, create a master playlist and categorize your tracks by genre or event. This will make it easier to fin... ⇲

Settings issue

Crossfade settings cannot be adjusted

Fix: If you cannot find the crossfade settings, check the app's user manual or help section for guidance on where to locate these settings. They... ⇲

Loading issue

Automatic track loading when switching decks

Fix: Check the settings in WeDJ to see if there is an option to disable automatic track loading. If available, turn this feature off to manually... ⇲

Bugs issue

Hot cues and effects become unresponsive

Fix: If hot cues and effects are unresponsive, try restarting the app to refresh its functionality. This can often resolve temporary glitches.... ⇲

Uploads issue

No option to import playlists from folders

Fix: Since WeDJ does not support importing playlists directly from folders, create a playlist within the app by manually adding tracks from your... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.9%

Bad experience

17.7%

Neutral

7.8%

~ from our NLP analysis of 9,364 combined software ratings.

Private Data WeDJ collects from your Android

approximate location (network-based)
precise location (GPS and network-based)
read the contents of your USB storage
modify or delete the contents of your USB storage
record audio
view network connections
pair with Bluetooth devices
access Bluetooth settings
full network access
run at startup
enable app debugging
prevent device from sleeping

Cost of Subscriptions

$6.99 per item