fix problems on Frndly TV [android]

​

—— Run into issues on Frndly TV? Get help pending when official support gets back to you!

Frndly TV: Live TV & Movies.
Info:
company: Frndly TV
: support@frndlytv.com
: frndlytv.com
Chat with our AI-based Frndly TV Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

poor performance on mobile devices

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background to free up resources. 2. Clear app cache: Go to... ⇲

slow scrolling in app

Fix: 1. Clear app cache: Go to Settings > Apps > Frndly TV > Storage > Clear Cache to improve scrolling performance. 2. Close background apps: M... ⇲
 
Bugs issue

inconsistent playback after pausing

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi connection to ensure it is stable when resuming playback. 2. Clear app cache: Go t... ⇲

DVR recording issues

Fix: 1. Check your storage space: Ensure that your device has enough storage space available for recordings. If not, delete unnecessary files or... ⇲
 
Freezing issue

Frndly TV freezes while watching stream

Fix: 1. Check your internet connection: Ensure you have a stable and strong Wi-Fi connection. You can do this by running a speed test on your dev... ⇲
 
Glitches issue

glitching during playback

Fix: 1. Lower the video quality: In the app settings, try lowering the video quality to see if that reduces glitching. This can help if your inte... ⇲
 
Messages issue

error messages on app launch

Fix: 1. Restart the app: Close the app completely and then reopen it. This can sometimes resolve temporary errors. 2. Clear app data: Go to Sett... ⇲
 
Search issue

search function not effective

Fix: 1. Use specific keywords: When searching, try using the exact title of the show or movie you are looking for. 2. Browse categories: If the... ⇲
 
Crashes issue

Frndly TV crashes frequently

Fix: 1. Update the app: Make sure you have the latest version of Frndly TV installed. Go to the Google Play Store and check for updates. 2. Clea... ⇲
 
Customization issue

no option to create personal playlists

Fix: 1. Use the 'Favorites' feature: If available, use the favorites option to save shows you like for easy access. 2. Keep a manual list: As a... ⇲

no option to record only new episodes

Fix: 1. Manually set recordings: Check if you can manually set recordings for new episodes only by selecting the specific episode in the app. 2.... ⇲

limited content variety

Fix: 1. Explore different categories: Browse through various categories in the app to discover new content that may interest you. 2. Check for u... ⇲
 
Ads issue

repeated commercials during breaks

Fix: 1. Check for app updates: Ensure you are using the latest version of Frndly TV, as updates may address ad issues. 2. Use the rewind feature... ⇲
 
Settings issue

closed captioning not functioning

Fix: 1. Check settings: Go to the app settings and ensure that closed captioning is enabled. 2. Restart the app: Close and reopen Frndly TV to r... ⇲
 
Syncing issue

Frndly TV does not save viewing position

Fix: 1. Ensure you are logged in: Make sure you are logged into your account, as viewing positions may not save if you are not logged in. 2. Cle... ⇲
 
Compatibility issue

issues with Chromecast functionality

Fix: 1. Ensure both devices are on the same network: Make sure your mobile device and Chromecast are connected to the same Wi-Fi network. 2. Res... ⇲
 
Payments issue

multiple charges for subscription

Fix: 1. Check your subscription status: Log into your account on the Frndly TV website to review your subscription details and payment history.... ⇲
 
Support issue

poor customer support response times

Fix: 1. Check the help section: Look for FAQs or troubleshooting guides within the app that may address your issue. 2. Use community forums: Sea... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
67.0%

Bad experience
26.8%

Neutral
6.0%

~ from our NLP analysis of 4,220 combined software ratings.

 Private Data Frndly TV collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. allow Wi-Fi Multicast reception
  4. full network access
  5. run at startup
  6. prevent device from sleeping
  7. modify system settings
  8. receive data from Internet