fix problems on Mandarin IM [android]

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—— Run into issues on Mandarin IM? Get help pending when official support gets back to you!

Mandarin IM
Info:
company: TomClaw Software
: inbox@tomclaw.com
: mandarin.im
: Россия, Московская обл., с. Нахабино, ул. Красноармейская, д. 64, кв. 109.
Chat with our AI-based Mandarin IM Support
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Security issue

Lacks encryption options

Fix: Consider using a VPN service while using Mandarin IM to add an extra layer of security to your communications. This won't encrypt the messag... ⇲
 
Settings issue

No manual language selection

Fix: Check the app settings to see if there is an option to change the language settings. If not, you may need to change the device language to t... ⇲
 
Messages issue

Dropping incoming messages

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If you are on Wi-F... ⇲
 
Customization issue

Only graphics smiles available

Fix: Explore the app settings to see if there are options to enable text-based emoticons or stickers. Some apps have hidden settings that allow f... ⇲

No option to turn off smiles

Fix: Check the app settings for any options related to emoticons or smileys. Some apps allow you to disable or customize these features in the se... ⇲
 
Compatibility issue

Unusable without English

Fix: If you are not proficient in English, consider using a translation app to help you navigate Mandarin IM. This can assist you in understandin... ⇲
 
Registration issue

Wants phone number

Fix: If you are uncomfortable providing your phone number, check if there is an option to use an email address or another form of identification... ⇲
 
Privacy issue

No history saved on servers

Fix: Regularly back up your chat history manually if the app does not support server-side storage. Look for an export feature in the app that all... ⇲
 
UI issue

Startup screen with contacts missing

Fix: Try refreshing the contact list by pulling down on the screen or navigating to the contacts section and selecting refresh. This can sometime... ⇲
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 what users are saying
Good experience
79.4%

Bad experience
12.7%

Neutral
4.8%

~ from our NLP analysis of 8,618 combined software ratings.

 Private Data Mandarin IM collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. full network access
  5. run at startup
  6. control vibration