Fix نفاذ Errors on android

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20 problems reported in the past 24 hours

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Camera
Face recognition fails to detect faces

🛠️ Ensure that your face is well-lit and that there are no obstructions (like glasses or hats) that cou... show fix »
 
Login
Endless login loop

🛠️ Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see i... show fix »
App does not recognize passwords

🛠️ Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that yo... show fix »
Frequent logout issues

🛠️ Check your device's battery optimization settings. Go to Settings > Battery > Battery optimization a... show fix »
 
Security
Fingerprint sensor repeatedly prompts

🛠️ Re-register your fingerprint by going to Settings > Security > Fingerprint. Delete the existing fing... show fix »
Biometric verification is unreliable

🛠️ Ensure that your device's biometric settings are properly configured. Go to Settings > Security > Bi... show fix »
Error messages during face verification

🛠️ Ensure that your face is clearly visible and well-lit during the verification process. Avoid using t... show fix »
Inability to proceed with verification

🛠️ Ensure that all required fields are filled out correctly before proceeding. Double-check for any err... show fix »
 
Updates
App requires constant updates

🛠️ Check your app settings to see if automatic updates are enabled. If you prefer to control updates, d... show fix »
 
Bugs
App is mandatory but offers no value

🛠️ Explore the app's features thoroughly to understand its functionalities. Sometimes, users may overlo... show fix »
App is government enforced but lacks functionality

🛠️ Stay informed about updates and changes to the app, as government apps may receive updates that impr... show fix »
 
Compatibility
Cannot access banking apps

🛠️ Check if the banking app is compatible with NAFATH. Some banking apps may have restrictions on third... show fix »
 
Support
Support is unhelpful

🛠️ Look for online forums or community groups where other users may share their experiences and solutio... show fix »
 
Slow
App performance is poor

🛠️ Ensure that your device has enough storage space available. Go to Settings > Storage and delete unne... show fix »
 
Freezing
App freezes during use

🛠️ Force stop the app by going to Settings > Apps > NAFATH > Force Stop. Then reopen the app to see if... show fix »
 
Settings
No option for alternative verification methods

🛠️ Check the app settings to see if there are any options for alternative verification methods. Sometim... show fix »
 
UI
App is difficult to use in urgent situations

🛠️ Familiarize yourself with the app's layout and features during non-urgent times so that you can navi... show fix »
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 Contact Support
Developer:
National Information Center
Email:
  Support@nic.gov.sa
Website:
🌐 sdaia.gov.sa
Terms/Privacy:
⚔️ https://www.iam.gov.sa/policy.html
 Private Data نفاذ collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. full network access
  10. control Near Field Communication
  11. prevent device from sleeping
  12. receive data from Internet

 Breakdown of Software Ratings
Positive experience
68.9%

Negative experience
30.9%

Neutral
0.0%

~ from our NLP analysis of 54,494 combined software ratings.