—— Run into issues on EBoox? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try using a different text selection method. Instead of long-pressing to select text, try double-tapping on the text to see if it allows you... ⇲
Fix: Explore the settings menu thoroughly. Look for any hidden options or advanced settings that may allow for more customization. Sometimes, opt... ⇲
Fix: Practice different methods of highlighting. Try adjusting the speed and pressure of your finger when selecting text. Sometimes, a slower, mo... ⇲
Fix: Adjust the brightness of your device through the device settings. Swipe down from the top of your screen to access quick settings and adjust... ⇲
Fix: Look for a setting in the app that allows you to toggle the display of page numbers. Sometimes, this option is hidden in the reading setting... ⇲
Fix: Adjust the font size and line spacing settings within the app. Sometimes, changing these settings can resolve spacing issues. OR If the i... ⇲
Fix: Try using a dedicated PDF reader app for a better experience. Many apps are optimized for PDF reading and may offer features that eBoox lack... ⇲
Fix: Take some time to familiarize yourself with the settings menu. Create a checklist of the options available and what they do, which can help... ⇲
Fix: Ensure that the books you are trying to import are in a supported format (like EPUB or PDF). If they are not, convert them using an online c... ⇲
Fix: Check your internet connection. A weak connection can lead to syncing issues. Ensure you are connected to a stable Wi-Fi network when syncin... ⇲
Fix: Check the app settings to see if there is an option to enable volume button page turning. If not, you may need to use the on-screen buttons... ⇲
Fix: Check the settings to see if there is an option for auto-scrolling. If not, consider using a third-party app that offers this feature while... ⇲
Fix: Check the app settings for any page-turning options. Some apps have a 'flip' feature that can be enabled. OR As a workaround, consider us... ⇲
Fix: Try adding books in smaller batches. Instead of adding all at once, add a few at a time to see if the app can handle it better. OR Clear... ⇲
Fix: Look for a notes feature within the app that allows you to save notes separately. You can then refer to them while reading. OR Consider u... ⇲
Fix: Ensure that you are saving your highlights properly. After highlighting, look for a save option or confirmation that the highlight has been... ⇲