Fix Boomplay Errors on android

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18 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Ads
Excessive ads during playback

🛠️ Consider subscribing to a premium version of Boomplay if available, as this often reduces or elimina... show fix »
Redirects to external sites

🛠️ Disable any browser settings that automatically redirect to external sites. Check your browser setti... show fix »
Ads interrupt offline music

🛠️ Ensure you are fully offline by turning off mobile data and Wi-Fi before playing downloaded songs.... show fix »
 
Crashes
App crashes or restarts frequently

🛠️ Update the app to the latest version via the Google Play Store, as updates often fix bugs that cause... show fix »
 
Audio
Songs cut off after a short duration

🛠️ Check your internet connection. A weak connection can cause songs to buffer and cut off. Switch to a... show fix »
Poor audio quality after updates

🛠️ Check the audio quality settings in the app. Go to Settings > Audio Quality and select a higher qual... show fix »
Inconsistent playback of queued songs

🛠️ Check your internet connection to ensure stable streaming. A weak connection can cause playback issu... show fix »
 
Downloads
Issues with downloading songs

🛠️ Ensure you have enough storage space on your device. Go to Settings > Storage to check available spa... show fix »
 
Syncing
Inability to recover downloaded songs on new devices

🛠️ Make sure you are logged into the same account on the new device. Your downloaded songs should sync... show fix »
 
UI
Difficulty deleting songs

🛠️ Long press on the song you want to delete in your library and look for a delete option in the menu t... show fix »
User interface issues after updates

🛠️ Try resetting the app settings to default. Go to Settings > Apps > Boomplay > Storage > Clear Data t... show fix »
 
Compatibility
Limited song library

🛠️ Explore playlists and curated collections within the app, as they may contain songs not immediately... show fix »
 
Customization
Lack of customization for lyrics

🛠️ Check if the app has any settings for lyrics customization in the settings menu. Some apps allow fon... show fix »
 
Settings
Unwanted song suggestions

🛠️ Clear your listening history in the app settings to reset the algorithm for song suggestions. Go to... show fix »
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 Contact Support
Developer:
Transsnet Music Limited
Email:
  support.boomplay@transsnet.com
Website:
🌐 www.boomplay.com
Terms/Privacy:
⚔️ https://www.boomplay.com/privacyPolicy
 Private Data Boomplay collects from your Android
  1. read your contacts
  2. read phone status and identity
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. change network connectivity
  11. connect and disconnect from Wi-Fi
  12. disable your screen lock
  13. expand/collapse status bar
  14. control flashlight
  15. full network access
  16. change your audio settings
  17. run at startup
  18. reorder running apps
  19. control vibration
  20. prevent device from sleeping
  21. modify system settings
  22. install shortcuts
  23. read Google service configuration
  24. receive data from Internet

 Breakdown of Software Ratings
Positive experience
82.5%

Negative experience
13.8%

Neutral
3.7%

~ from our NLP analysis of 932,578 combined software ratings.
  Cost of Subscriptions
  1. $0.49 - $299.99 per item