fix problems on PUBG [android]

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—— Run into issues on PUBG ? Get help pending when official support gets back to you!

PUBG MOBILE
Info:
company: Level Infinite
: service@pubgmobile.com
: www.pubgmobile.com
: 10 ANSON ROAD #21-07 INTERNATIONAL PLAZA SINGAPORE (079903)
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Slow issue

lag during matches

Fix: 1. Lower graphics settings: Go to Settings > Graphics and reduce the graphics quality to improve performance. 2. Close background apps: Bef... ⇲
 
Glitches issue

glitches in gameplay

Fix: 1. Restart the game: Sometimes, simply restarting the game can resolve temporary glitches. 2. Clear app cache: Go to Settings > Apps > PUBG... ⇲
 
Compatibility issue

performance issues on mid-range devices

Fix: 1. Optimize settings: Lower the graphics settings in the game to improve performance. Go to Settings > Graphics and select lower options. 2... ⇲

difficulties for low-end device users

Fix: 1. Lower graphics settings: Go to Settings > Graphics and select the lowest settings to improve performance. 2. Close background apps: Befo... ⇲

high-end device advantages

Fix: 1. Practice and improve skills: Focus on improving your gameplay skills, as strategy and tactics can often outweigh hardware advantages. 2.... ⇲

lack of controller support

Fix: 1. Use third-party apps: Consider using third-party apps that allow you to map controller inputs to touch controls. 2. Check for updates: K... ⇲
 
Storage issue

high storage requirements

Fix: 1. Manage game data: Regularly delete unused game data or uninstall any unnecessary apps to free up space. 2. Use external storage: If your... ⇲
 
UI issue

complicated user interface

Fix: 1. Explore settings: Spend some time in the settings menu to familiarize yourself with the layout and options available. 2. Use tutorials:... ⇲
 
Gameplay issue

lack of free cosmetic unlocks

Fix: 1. Participate in events: Keep an eye on in-game events that may offer free cosmetic items as rewards. 2. Complete missions: Focus on compl... ⇲

unbalanced matchmaking

Fix: 1. Play during off-peak hours: Try playing during times when fewer players are online, which may lead to more balanced matches. 2. Adjust y... ⇲

limited options for trading items

Fix: 1. Participate in events: Keep an eye on in-game events that may offer trading opportunities or special items. 2. Use community forums: Joi... ⇲

temporary outfits only

Fix: 1. Participate in events: Look for special events that may offer permanent outfits as rewards. 2. Complete missions: Focus on completing mi... ⇲

loss of old game modes

Fix: 1. Check for updates: Keep the game updated, as old modes may return in future updates. 2. Participate in events: Sometimes, old game modes... ⇲
 
Ads issue

excessive ads upon opening the app

Fix: 1. Check for ad settings: In the game settings, look for options to limit or disable ads if available. 2. Use airplane mode: If you want to... ⇲
 
Bugs issue

unresponsive controls

Fix: 1. Adjust sensitivity settings: Go to Settings > Controls and adjust the sensitivity settings to find a comfortable level. 2. Clean your sc... ⇲
 
Updates issue

overly demanding updates

Fix: 1. Check for Wi-Fi connection: Ensure you are connected to a stable Wi-Fi network before downloading updates to avoid interruptions. 2. Man... ⇲
 
Audio issue

inconsistent audio cues

Fix: 1. Check audio settings: Go to Settings > Audio and ensure all audio options are properly configured. 2. Restart the game: Sometimes, resta... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.8%

Bad experience
15.8%

Neutral
3.4%

~ from our NLP analysis of 46,491,509 combined software ratings.

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 Private Data PUBG collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change network connectivity
  12. connect and disconnect from Wi-Fi
  13. full network access
  14. change your audio settings
  15. draw over other apps
  16. control vibration
  17. prevent device from sleeping
  18. Google Play license check
  19. receive data from Internet

  Cost of Subscriptions
  1. $0.29 - $199.99 per item