fix problems on Honkai [android]

—— Run into issues on Honkai? Get help pending when official support gets back to you!

Honkai: Star Rail

Info:

company: COGNOSPHERE PTE. LTD.

: honkaistarrail_cs@hoyoverse.com

: hsr.hoyoverse.com

: #06-01 RAZER SEA HQ, 1 ONE-NORTH CRESCENT, SINGAPORE 138538

Chat with our AI-based Honkai Support

🛠️ Common Honkai Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Game lags on low settings

Fix: 1. Lower the resolution: Go to the game settings and reduce the resolution to a lower setting. This can help improve performance on lower-en... ⇲

Phone overheats during downloads

Fix: 1. Download during cooler times: Try to download the game or updates during cooler parts of the day, such as early morning or late evening.... ⇲

Storage issue

Takes up excessive storage

Fix: 1. Clear cache and data: Go to your device settings, find the app under 'Apps', and clear both cache and data. This can free up space. 2. Un... ⇲

Gameplay issue

Repetitive battles feel dated

Fix: 1. Change your strategy: Experiment with different character combinations and strategies to make battles feel fresh. 2. Engage with communit... ⇲

Difficulty in character progression

Fix: 1. Focus on daily missions: Complete daily missions and events to earn experience points and resources for character progression. 2. Join a... ⇲

Power creep makes older units unviable

Fix: 1. Focus on team synergy: Instead of relying on older units, build a team that maximizes the strengths of your current characters. 2. Upgrad... ⇲

Game can become boring over time

Fix: 1. Set personal goals: Create personal challenges or goals within the game to keep it interesting. 2. Explore different characters: Try usin... ⇲

Graphics issue

Graphics issues with textures not rendering

Fix: 1. Adjust graphics settings: Go to the game settings and lower the graphics quality to see if that resolves the rendering issues. 2. Restart... ⇲

UI issue

Movement controls placement is awkward

Fix: 1. Customize controls: Check if the game allows you to customize the control layout. Adjust the placement of movement controls to a more com... ⇲

Customization issue

Lack of skip button for long storylines

Fix: 1. Use auto-play features: If the game has an auto-play feature, use it to speed through dialogues and cutscenes. 2. Focus on key story elem... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.3%

Bad experience

18.6%

Neutral

6.1%

~ from our NLP analysis of 418,074 combined software ratings.

Private Data Honkai collects from your Android

read the contents of your USB storage
modify or delete the contents of your USB storage
take pictures and videos
view Wi-Fi connections
view network connections
pair with Bluetooth devices
change network connectivity
control flashlight
full network access
control vibration
prevent device from sleeping
receive data from Internet

Cost of Subscriptions

$0.99 - $99.99 per item