fix problems on Wattpad [android]

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—— Run into issues on Wattpad? Get help pending when official support gets back to you!

Wattpad - Read & Write Stories
Info:
company: Wattpad.com
: support@wattpad.com
: www.wattpad.com
: 31 Adelaide Street East P.O. BOX 565 Toronto, ON M5C 2J6
Chat with our AI-based Wattpad Support
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Compatibility issue

Inconsistent experience between phone and computer

Fix: Make sure you are logged into the same account on both devices. This ensures that your reading progress and settings are synced. OR Check... ⇲
 
Bugs issue

Formatting features malfunction

Fix: Try reinstalling the app. Uninstall Wattpad, then download it again from the Google Play Store to reset any formatting issues. OR Check y... ⇲

Randomly kicks users out of stories

Fix: Ensure your app is updated to the latest version, as updates can fix bugs that cause unexpected behavior. OR Check your internet connecti... ⇲
 
Login issue

Wattpad logs out unexpectedly

Fix: Ensure that your app is updated to the latest version, as updates can fix bugs that cause unexpected logouts. OR Check your internet conn... ⇲
 
Slow issue

Slow app opening time

Fix: Clear the app cache by going to Settings > Apps > Wattpad > Storage > Clear Cache. This can help speed up the app's performance. OR Close... ⇲
 
Syncing issue

Loss of unpublished stories after logout

Fix: Always save your work frequently. Use the 'Save Draft' feature to ensure your stories are not lost if you log out. OR Consider backing up... ⇲
 
Network issue

Inability to read offline stories

Fix: Make sure to download stories for offline reading while you have an internet connection. Look for the download option on the story page. O... ⇲

Limited offline book access

Fix: Download stories you want to read offline while connected to the internet. Look for the download button on the story page. OR Check if yo... ⇲
 
UI issue

Text formatting issues when pasting

Fix: Try pasting the text into a plain text editor first (like Notepad) to remove any formatting, then copy it again and paste it into Wattpad.... ⇲

Difficulty scrolling through stories

Fix: Try closing other apps running in the background to free up resources, which can improve scrolling performance. OR Check for any updates... ⇲
 
Notifications issue

Notifications not working for story updates

Fix: Check your app notification settings by going to Settings > Apps > Wattpad > Notifications and ensure notifications are enabled. OR Make... ⇲
 
Crashes issue

Wattpad crashes on opening

Fix: Clear the app cache by going to Settings > Apps > Wattpad > Storage > Clear Cache. This can resolve issues causing the app to crash. OR R... ⇲
 
Glitches issue

Writing page glitches

Fix: Try clearing the app cache by going to Settings > Apps > Wattpad > Storage > Clear Cache to resolve temporary glitches. OR Reinstall the... ⇲
 
Ads issue

Ads redirecting to Play Store

Fix: Clear the app cache to remove any corrupted data that may be causing ads to misbehave. OR Consider using a different device or browser to... ⇲

Inability to skip ads

Fix: If you find ads disruptive, consider upgrading to Wattpad Premium for an ad-free experience. OR Try to engage with the ads (if applicable... ⇲

Ads disrupt reading experience

Fix: Upgrade to Wattpad Premium to eliminate ads and enhance your reading experience. OR Try to read during off-peak hours when ad load may be... ⇲
 
Payments issue

Paid stories are too expensive

Fix: Look for promotions or discounts that Wattpad may offer periodically, which can make paid stories more affordable. OR Consider reading fr... ⇲
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 what users are saying
Good experience
76.0%

Bad experience
15.7%

Neutral
8.3%

~ from our NLP analysis of 4,912,921 combined software ratings.

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 Private Data Wattpad collects from your Android
  1. read the contents of your USB storage
  2. view network connections
  3. full network access
  4. reorder running apps
  5. prevent device from sleeping
  6. read TV channel/program information
  7. write TV channel/program information
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $89.99 per item