fix problems on GoodShort [android]

—— Run into issues on GoodShort? Get help pending when official support gets back to you!

GoodShort - Movies & Dramas

Info:

company: GoodNovel

: contact@goodnovel.com

: m.goodshort.com

: 8 Temasek Boulevard #39-02 Suntec Tower Three Singapore

Chat with our AI-based GoodShort Support

🛠️ Common GoodShort Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Replays same episodes instead of resuming from last watched

Fix: Check if there is a 'Resume' or 'Continue Watching' feature in the app. If available, use it to pick up where you left off. If not, try clos... ⇲

3% of users had this problem

Coins disappear or are not credited properly

Fix: Document any instances where coins do not appear as expected. This can help you track patterns and provide evidence if needed for troublesho... ⇲

3% of users had this problem

Payments issue

Unclear pricing structure for coins

Fix: Take screenshots of the pricing structure and compare them to your coin usage to better understand the value of coins. This can help you mak... ⇲

High cost for episodes

Fix: Review the app's pricing structure for episodes. If you find the costs too high, consider waiting for promotional offers or discounts that m... ⇲

No subscription options available

Fix: If you prefer a subscription model, consider reaching out to the app's community to express your interest. Sometimes, user feedback can infl... ⇲

High cost for short viewing time

Fix: Evaluate your viewing habits and consider if you can limit your purchases to only the episodes that truly interest you, rather than buying m... ⇲

Limited free content after initial episodes

Fix: Maximize your viewing of the initial free episodes and take note of any patterns in the release of new free content. This can help you plan... ⇲

Frequent need to purchase coins to continue watching

Fix: Plan your viewing sessions around the coins you have available. Prioritize episodes that you really want to watch and save coins for those.... ⇲

Poor value for money spent on coins

Fix: Evaluate your viewing habits and determine if there are specific episodes or series that provide better value for the coins spent. Focus on... ⇲

Ads issue

Short episode length compared to ad length

Fix: Plan your viewing sessions to align with the ad lengths. For example, if an ad is 30 seconds long, try to watch episodes that are around the... ⇲

Limited episodes available after watching ads

Fix: Try watching ads during different times of the day to see if the availability of episodes changes. Sometimes, content availability can vary... ⇲

Inconsistent rewards for watching ads

Fix: Keep a log of the ads you watch and the rewards you receive. If you notice a pattern, you can adjust your viewing habits accordingly to maxi... ⇲

Frequent ads reduce viewing experience

Fix: Try to schedule your viewing during times when you can dedicate uninterrupted time to watch episodes, minimizing the annoyance of ads. OR... ⇲

Gameplay issue

Episodes often end without proper conclusions

Fix: If you encounter episodes that feel incomplete, consider discussing them in the app's community forums to see if others share your sentiment... ⇲

Coins required increase as user progresses

Fix: Focus on completing episodes and challenges that offer higher coin rewards to offset the increasing costs. Prioritize tasks that yield the m... ⇲

Limited ways to earn coins

Fix: Explore all available options in the app for earning coins, such as daily logins, completing challenges, or participating in events. Make su... ⇲

Similar storylines across different episodes

Fix: If you find the storylines repetitive, try to explore different genres or categories within the app to find more diverse content. OR Enga... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Take notes on where specific features are located to make nav... ⇲