Fix Twitch errors on android

  350 Bush St Suite 200 San Francisco, CA 94104
I have a problem with Twitch
Let us help you find a quick solution by selecting your issue from below
🔍   Browse by Category
All
 
Compatibility
poor landscape support on tablets

🛠️ 1. Check device settings: Ensure your tablet's orientation lock is disabled and that it is set to al... show fix »
 
Glitches
randomly kicked from streams

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
random channel switching

🛠️ 1. Check for accidental taps: Be mindful of your screen interactions to avoid unintentional channel... show fix »
 
Search
difficult to search for categories or channels

🛠️ 1. Use the search bar: Type the name of the category or channel in the search bar to quickly locate... show fix »
difficult to find followed channels

🛠️ 1. Use the search bar: Type the name of the followed channel in the search bar to quickly locate it.... show fix »
stream discovery is broken

🛠️ 1. Use the search function: Utilize the search bar to find specific streams or categories instead of... show fix »
 
Bugs
app has many bugs

🛠️ 1. Clear the app cache: Go to your device's Settings > Apps > Twitch > Storage > Clear Cache. This c... show fix »
 
UI
chat box disappears

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as a weak connectio... show fix »
poor organization of followed streamers

🛠️ 1. Create lists: If the app allows, create lists or categories for your followed streamers to better... show fix »
new UI is confusing

🛠️ 1. Explore the app: Spend some time navigating through the app to familiarize yourself with the new... show fix »
navigation is cumbersome

🛠️ 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigat... show fix »
inability to minimize streams

🛠️ 1. Use picture-in-picture mode: If your device supports it, enable picture-in-picture mode in the ap... show fix »
too many clicks to access features

🛠️ 1. Familiarize yourself with shortcuts: Learn any available shortcuts or quick access features withi... show fix »
no previews for followed channels

🛠️ 1. Check your followed channels list: Navigate to your profile and view your followed channels to se... show fix »
 
Audio
audio from other streams overlaps

🛠️ 1. Check your audio settings: Go to the Twitch app settings and ensure that the audio settings are c... show fix »
audio splicing from multiple channels

🛠️ 1. Check your audio settings: Go to the app settings and ensure that audio settings are configured c... show fix »
 
Payments
purchase refunds not processed

🛠️ 1. Check your purchase history: Go to your account settings in the Twitch app and review your purcha... show fix »
 
Messages
chat messages do not update

🛠️ 1. Refresh the chat: Swipe down on the chat window to refresh it and load new messages. 2. Check yo... show fix »
 
Settings
autoplay of random streams on launch

🛠️ 1. Check app settings: Go to the app settings and look for an option to disable autoplay. If availab... show fix »
no option to disable autoplay

🛠️ 1. Check app settings: Go to the app settings and look for an option to disable autoplay. If availab... show fix »
 
Network
chat disconnects frequently

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
 
Freezing
stream freezes

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
 
Ads
ads in picture-in-picture mode

🛠️ 1. Check your subscription status: If you have a Twitch subscription, ensure it is active, as this m... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Twitch Interactive, Inc.
Email:
  android@twitch.tv
Website:
🌐 www.twitch.tv
Terms/Privacy:
⚔️ https://www.twitch.tv/p/legal/privacy-notice
 Private Data Twitch collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. change network connectivity
  8. full network access
  9. change your audio settings
  10. run at startup
  11. draw over other apps
  12. prevent device from sleeping
  13. read TV channel/program information
  14. write TV channel/program information
  15. receive data from Internet

 Breakdown of Software Ratings
Positive experience
78.8%

Negative experience
18.1%

Neutral
3.1%

~ from our NLP analysis of 5,444,631 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $599.00 per item