fix problems on CityTeleCoin [android]

​

—— Run into issues on CityTeleCoin? Get help pending when official support gets back to you!

CityTeleCoin
Info:
company: CityTeleCoin
: onlinesupport@citytelecoin.com
: www.citytelecoin.com
Chat with our AI-based CityTeleCoin Support
   Hello! How can I assist you?  

characters left:
 
Messages issue

delayed text message delivery

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. 2. Restart the app to refresh the connection. 3... ⇲

messages fail to send

Fix: 1. Check your internet connection. Ensure you have a stable connection. 2. Restart the app to refresh the messaging service. OR 3. Clear... ⇲

inability to send pictures via app

Fix: 1. Check if the app has the necessary permissions to access your device's storage. Go to Settings > Apps > CityTeleCoin > Permissions. 2. En... ⇲
 
Payments issue

high fees for adding funds

Fix: 1. Review the payment methods available in the app. Some methods may have lower fees than others. 2. Consider using promotions or referral c... ⇲

excessive admin fees

Fix: 1. Review the fee structure in the app and consider using alternative payment methods that may have lower fees. 2. Look for any promotions o... ⇲

high cost for low communication time

Fix: 1. Review your communication habits and consider adjusting them to maximize your usage. 2. Look for any subscription plans that may offer be... ⇲

lack of refund for failed calls

Fix: 1. Review the app's policy on refunds and ensure you understand the terms. 2. Keep records of failed calls to provide evidence if you decide... ⇲
 
Video issue

poor video call quality

Fix: 1. Ensure you are in a well-lit area and that your camera lens is clean. 2. Check your internet connection speed. A minimum of 1 Mbps upload... ⇲
 
Network issue

frequent disconnections

Fix: 1. Check your internet connection stability. If using Wi-Fi, try moving closer to the router or switching to a wired connection if possible.... ⇲

inconsistent connection quality

Fix: 1. Test your internet speed and stability. If using Wi-Fi, try switching to mobile data or vice versa. 2. Move closer to your router or swit... ⇲

notifications for calls but unable to connect

Fix: 1. Ensure your app has the necessary permissions to access your phone and notifications. Go to Settings > Apps > CityTeleCoin > Permissions.... ⇲

error messages despite good connection

Fix: 1. Restart your device to refresh the network connection. 2. Clear the app cache by going to Settings > Apps > CityTeleCoin > Storage > Clea... ⇲

unreliable service during peak times

Fix: 1. Try using the app during off-peak hours to see if the service improves. 2. Check your internet connection and consider switching to a les... ⇲
 
Crashes issue

CityTeleCoin crashes often

Fix: 1. Ensure your device has enough storage space. Go to Settings > Storage and check available space. If low, delete unnecessary files or apps... ⇲
 
UI issue

confusing user interface

Fix: 1. Take time to explore the app and familiarize yourself with its layout. 2. Look for any tutorials or help sections within the app that can... ⇲
 
Updates issue

limited functionality after updates

Fix: 1. Check the app's update notes to understand what changes have been made. 2. If certain features are missing, try reinstalling the app to s... ⇲
 
Bugs issue

constant need to restart app

Fix: 1. Clear the app cache by going to Settings > Apps > CityTeleCoin > Storage > Clear Cache. 2. Ensure your device is updated to the latest ve... ⇲
 
Compatibility issue

inability to access multiple features simultaneously

Fix: 1. Close any unnecessary apps running in the background to free up resources. 2. Restart your device to refresh the system. OR 3. Check f... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
63.9%

Bad experience
24.9%

Neutral
11.2%

~ from our NLP analysis of 2,414 combined software ratings.

 Private Data CityTeleCoin collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view network connections
  6. pair with Bluetooth devices
  7. full network access
  8. change your audio settings
  9. draw over other apps
  10. prevent device from sleeping
  11. receive data from Internet