fix problems on NBA 2K [android]

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—— Run into issues on NBA 2K ? Get help pending when official support gets back to you!

NBA 2K Mobile Basketball Game
Info:
company: 2K, Inc. - a Take-Two Interactive affiliate
: nba2kmobilesupport@2k.com
: nba.2k.com
: 9 Hamilton Landing Novato, CA. 94949
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Loading issue

Slow initial loading after update

Fix: Restart your device after an update. This can help clear temporary files and improve performance. Simply hold the power button and select 'R... ⇲
 
Screen issue

Screen blinking after entering game menu

Fix: Lower the graphics settings in the game. Navigate to the settings menu and reduce the graphics quality to see if it resolves the blinking is... ⇲
 
Gameplay issue

Auto AI needs tuning

Fix: Adjust the AI settings in the game. Go to the settings menu and look for AI or gameplay settings to customize how the AI behaves during matc... ⇲

Player level disparity affects gameplay

Fix: Focus on leveling up your players. Engage in practice modes or lower-tier matches to improve your skills and level up your players more effe... ⇲

High power players miss open shots

Fix: Practice shooting mechanics in the training mode. Spend time in practice to get a better feel for the shooting mechanics and timing. OR A... ⇲

Inconsistent shot mechanics

Fix: Recalibrate your controls. Go to the settings menu and look for control options to recalibrate or reset your controls to default settings.... ⇲

Game plays itself

Fix: Check for auto-play settings. Go to the settings menu and ensure that any auto-play features are turned off. OR Engage more actively in g... ⇲

Opponents make impossible shots

Fix: Adjust the difficulty level. If the game feels unbalanced, consider lowering the difficulty in the settings to make it more manageable. OR... ⇲

Difficult shot timer

Fix: Practice timing in training mode. Spend time in practice to get a better feel for the shot timer and improve your timing. OR Adjust the s... ⇲

No real-time PvP mode

Fix: Engage in community events or tournaments. Look for community-organized events that may offer real-time competition. OR Utilize online fo... ⇲

Challenging controls

Fix: Customize control settings. Go to the settings menu and look for control customization options to adjust controls to your preference. OR... ⇲
 
UI issue

Boosts button unresponsive

Fix: Check for any screen overlays. Sometimes, other apps can interfere with touch inputs. Close any unnecessary apps running in the background.... ⇲

Unresponsive buttons

Fix: Restart the game. Close NBA 2K completely and reopen it to see if the buttons become responsive again. OR Check for screen protector issu... ⇲

Shot button too close to home button

Fix: Adjust the layout settings if available. Check the settings menu for any options to customize button layout. OR Use a different device or... ⇲
 
Network issue

Network errors during events

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. You can try switching between Wi-Fi and mobile dat... ⇲

Connection errors

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. You can try switching between Wi-Fi and mobile dat... ⇲
 
Crashes issue

Crashes after spending time in catalog

Fix: Limit the time spent in the catalog. If you notice crashes after prolonged use, try to navigate away from the catalog more frequently to pre... ⇲

NBA 2K closes unexpectedly

Fix: Clear the app cache. Go to Settings > Apps > NBA 2K > Storage > Clear Cache to resolve any issues caused by corrupted data. OR Reinstall... ⇲
 
Freezing issue

Frequent stopping and freeze-ups

Fix: Close background applications. Make sure to close any apps running in the background that may be consuming resources. OR Free up device s... ⇲
 
Notifications issue

Unwanted notification pop-up

Fix: Turn off in-game notifications. Go to the settings menu and look for notification settings to disable them. OR Adjust your device's notif... ⇲
 
Slow issue

Laggy gameplay

Fix: Close other applications. Ensure that no other apps are running in the background that could be using up resources. OR Lower the graphics... ⇲
 
Payments issue

Microtransactions heavily influence progression

Fix: Focus on earning in-game currency through gameplay. Engage in matches and events to earn currency instead of relying on microtransactions.... ⇲
 
Updates issue

Loss of progress after updates

Fix: Regularly back up your game data. Use cloud save options if available to ensure your progress is saved before updates. OR Check for any g... ⇲
 
Compatibility issue

Bluetooth controller support issues

Fix: Ensure your controller is properly paired. Go to your device's Bluetooth settings and make sure the controller is connected correctly. OR... ⇲
 
Bugs issue

Random NBA players in season mode

Fix: Check your roster settings. Go to the team management section and ensure your roster is set up correctly. OR Restart the season mode. Som... ⇲
 
Glitches issue

Glitchy and laggy performance

Fix: Lower the graphics settings. Go to the settings menu and reduce the graphics quality to improve performance. OR Free up device storage. G... ⇲
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 what users are saying
Good experience
90.8%

Bad experience
6.4%

Neutral
2.8%

~ from our NLP analysis of 452,231 combined software ratings.

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 Private Data NBA 2K collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. full network access
  5. control vibration
  6. prevent device from sleeping
  7. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $199.99 per item