fix problems on Top Hat [android]

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Top Hat - Better Learning
Info:
company: Top Hat Corporation
: support@tophat.com
: www.tophat.com
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Features issue

No read aloud feature

Fix: Use the built-in accessibility features on your Android device. Go to Settings > Accessibility > Select to Speak. This allows you to select... ⇲

No bookmark feature

Fix: Use the notes feature (if available) to jot down important sections or pages you want to revisit later. OR Consider using a separate note... ⇲
 
Bugs issue

Top Hat stops showing questions

Fix: Restart the app to refresh its functionality. Close the app completely and reopen it to see if the questions reappear. OR Check your inte... ⇲

Text boxes swallow up typed content

Fix: Try tapping outside the text box to see if the content reappears. Sometimes, the display may glitch, and tapping can refresh it. OR If th... ⇲

Grade calculation errors

Fix: Double-check your entered grades and calculations. Sometimes, manual errors can lead to discrepancies. Review your entries carefully. OR... ⇲
 
Slow issue

Slow performance

Fix: Free up device storage by deleting unnecessary apps or files. Go to Settings > Storage and review what can be removed to improve performance... ⇲
 
Updates issue

New update makes studying more time consuming

Fix: Familiarize yourself with the new features introduced in the update. Check the app's help section or user guide to understand how to navigat... ⇲
 
UI issue

Keyboard function sometimes doesn't work

Fix: Restart your device to reset the keyboard functionality. This can often resolve temporary glitches with the keyboard not appearing or respon... ⇲

Navigation issues on tablets

Fix: Adjust the display settings on your tablet. Go to Settings > Display and check if changing the resolution or scaling helps with navigation.... ⇲

Terrible UI

Fix: Explore the app settings to see if there are any customization options available that can improve your experience. OR Provide feedback th... ⇲
 
Payments issue

Subscription renewal only available on website

Fix: Set a reminder to renew your subscription on the website before it expires. This can help you avoid any interruptions in service. OR Use... ⇲

Difficult subscription process on mobile

Fix: Prepare all necessary information before starting the subscription process. This includes payment details and personal information to stream... ⇲
 
Notifications issue

No warning for assignment updates

Fix: Regularly check the app for updates on assignments. Make it a habit to log in daily to stay informed about any changes. OR Enable notific... ⇲
 
Crashes issue

Frequent crashes

Fix: Uninstall and reinstall the app. This can help eliminate any corrupted files that may be causing the crashes. Go to Settings > Apps > Top Ha... ⇲

Top Hat crashes when switching apps

Fix: Limit the number of apps running in the background. Close any unnecessary apps to free up resources and improve stability. OR Check for u... ⇲

Unstable app with frequent crashes

Fix: Ensure your device has enough storage space. Go to Settings > Storage and delete unnecessary files or apps to free up space. OR Consider... ⇲
 
Network issue

Connection issues

Fix: Switch between Wi-Fi and mobile data to see if the connection improves. Sometimes, one may be more stable than the other. OR Reset your n... ⇲

Erroneous claims of no internet connection

Fix: Toggle airplane mode on and off to reset your device's network connections. This can help resolve false internet connection errors. OR Re... ⇲
 
Compatibility issue

Inconsistent functionality on iOS

Fix: If you have access to an iOS device, try using the app there to see if the issues persist. This can help determine if the problem is specifi... ⇲
 
Customization issue

No dark mode option

Fix: Use a third-party app that provides a dark mode overlay for all apps. Apps like 'Dark Mode' can help create a dark theme for your device.... ⇲
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 what users are saying
Good experience
50.5%

Bad experience
44.1%

Neutral
5.3%

~ from our NLP analysis of 4,133 combined software ratings.

 Private Data Top Hat collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view Wi-Fi connections
  4. view network connections
  5. pair with Bluetooth devices
  6. access Bluetooth settings
  7. change network connectivity
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. modify system settings
  13. read Google service configuration
  14. receive data from Internet