fix problems on TREBEL [android]

—— Run into issues on TREBEL? Get help pending when official support gets back to you!

TREBEL: Music, MP3 & Podcasts

Info:

company: M&M Media, Inc.

: hello@trebelmusic.com

: www.trebel.io

: 121 W. Lexington Dr., Suite 501 Glendale, CA 91203

Chat with our AI-based TREBEL Support

🛠️ Common TREBEL Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Some songs can't be downloaded

Fix: Check if the songs are available for download in your region. Sometimes licensing issues prevent certain songs from being downloaded. Look f... ⇲

3% of users had this problem

Updates don't remember downloaded songs

Fix: Before updating the app, make a note of all the songs you have downloaded. After the update, check if the songs are still available in your... ⇲

16% of users had this problem

Bugs issue

Inaccurate recent and most listened categories

Fix: Try clearing the app's cache. Go to Settings > Apps > TREBEL > Storage > Clear Cache. This can help reset the data and may correct the inacc... ⇲

Freezing issue

TREBEL locks up when selecting songs

Fix: Ensure that your device has enough free storage space. Go to Settings > Storage and check available space. If low, delete unnecessary files... ⇲

Syncing issue

Songs randomly delete from library

Fix: Regularly back up your downloaded songs to a cloud service or external storage. This way, if they disappear, you can easily restore them.... ⇲

Crashes issue

TREBEL shuts down randomly

Fix: Update the app to the latest version available in the Play Store. Developers often release updates to fix bugs that may cause crashes. OR... ⇲

Network issue

Requires data for offline app

Fix: Ensure that you have downloaded all desired songs while connected to Wi-Fi. Once downloaded, you should be able to listen offline without us... ⇲

Ads issue

Ads play during offline mode

Fix: Check if there is a premium version of the app available that offers an ad-free experience. Upgrading may eliminate ads during offline liste... ⇲

Updates issue

Mixes download order after updates

Fix: After an update, manually reorder your downloaded songs in the app. Look for an option to sort or arrange your library according to your pre... ⇲

Audio issue

Can't listen to local files

Fix: Check if the app has an option to import local files. If not, consider using a different music player app that supports local file playback.... ⇲

Poor shuffling of songs

Fix: Try creating a playlist with a smaller number of songs. Sometimes, shuffling works better with fewer tracks, leading to a more randomized ex... ⇲

Downloads issue

Only allows one song download at a time

Fix: Plan your downloads ahead of time. Queue up your desired songs and download them one by one, ensuring you have a stable internet connection... ⇲

Limited song availability for download

Fix: Explore other music apps that may have a wider selection of songs available for download. Services like Spotify or Apple Music may offer mor... ⇲

Battery issue