Fix Poke Genie errors on android

  600 Sherbourne St. Suite 510, Toronto ON
I have a problem with Poke Genie
Let us help you find a quick solution by selecting your issue from below
🔍   Browse by Category
All
 
Bugs
Inconsistent Pokemon identification

🛠️ 1. Ensure good lighting: Make sure you are scanning in a well-lit area, as poor lighting can affect... show fix »
Scan feature sometimes inaccurate

🛠️ 1. Ensure good lighting: Make sure you are scanning in a well-lit area to improve accuracy. 2. Hold... show fix »
Minor bugs with IV calculations

🛠️ 1. Update the app: Ensure you have the latest version of Poke Genie, as updates may fix bugs related... show fix »
 
Customization
Overlay feature missing for raids

🛠️ 1. Check app permissions: Go to Settings > Apps > Poke Genie > Permissions and ensure that the app h... show fix »
 
Payments
Paid features are expensive

🛠️ 1. Evaluate your needs: Consider which features you truly need and whether the free version of the a... show fix »
Limited functionality without subscription

🛠️ 1. Explore free features: Familiarize yourself with the free features available in the app to make t... show fix »
Restoration of purchases fails

🛠️ 1. Check your account: Ensure you are logged into the same account used for the original purchase.... show fix »
In-app purchases can be costly

🛠️ 1. Set a budget: Determine how much you are willing to spend on in-app purchases and stick to it. 2... show fix »
 
Notifications
Notifications for lobby joins are unreliable

🛠️ 1. Check notification settings: Go to Settings > Apps > Poke Genie > Notifications and ensure notifi... show fix »
 
Freezing
App freezes during use

🛠️ 1. Clear the app cache: Go to Settings > Apps > Poke Genie > Storage > Clear Cache to remove tempora... show fix »
App can get stuck in raid lobbies

🛠️ 1. Restart the app: If you find yourself stuck, try closing and reopening Poke Genie to reset your s... show fix »
 
UI
Requires constant app switching

🛠️ 1. Use split-screen mode: If your device supports it, use split-screen mode to run Poke Genie alongs... show fix »
 
Background
Background operation issues

🛠️ 1. Check battery optimization settings: Go to Settings > Battery > Battery Optimization and ensure P... show fix »
 
Gameplay
Limited remote raid options

🛠️ 1. Join online communities: Engage with online communities or forums where players share remote raid... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Poke Genie
Email:
  pokegenieinfo@gmail.com
Website:
🌐 www.pokegenie.net
Terms/Privacy:
⚔️ http://www.pokegenie.net/privacypolicy-A/index.html
 Private Data Poke Genie collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. draw over other apps
  7. control vibration
  8. prevent device from sleeping
  9. Google Play license check
  10. receive data from Internet

 Breakdown of Software Ratings
Positive experience
95.2%

Negative experience
3.2%

Neutral
1.6%

~ from our NLP analysis of 494,632 combined software ratings.
  Cost of Subscriptions
  1. $2.99 - $47.99 per item