fix problems on Rova [android]

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—— Run into issues on Rova? Get help pending when official support gets back to you!

rova – radio, music, podcasts
Info:
company: MediaWorks Holdings
: feedback@rova.nz
: rova.nz
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Audio issue

Cuts out during playback

Fix: Check for any background apps that may be consuming bandwidth or resources. Close unnecessary apps to free up resources for Rova. Additional... ⇲

Headphone buttons do not control app

Fix: Check if the app has settings for headphone controls. Go to the app settings and look for 'Headphone Controls' or similar options. If availa... ⇲

Cannot play music in background

Fix: Check the app settings for an option to enable background playback. If available, ensure this option is turned on to allow the app to play m... ⇲
 
Permissions issue

rova uses location without permission

Fix: Go to your device's Settings. Scroll down and select 'Apps' or 'Applications'. Find and tap on 'Rova'. In the app settings, look for 'Permis... ⇲
 
Loading issue

Does not save last loaded podcast

Fix: Check if there is an option in the app settings to enable 'Resume Playback' or 'Save Last Played'. If available, toggle this option on. This... ⇲
 
Search issue

Search results are inconsistent

Fix: Try using specific keywords or phrases when searching for podcasts. This can help improve the accuracy of the search results. Additionally,... ⇲
 
Network issue

Streaming drops out frequently

Fix: Ensure you have a stable internet connection. If you are on Wi-Fi, try moving closer to the router or resetting the router. If using mobile... ⇲

No auto-reconnect after signal loss

Fix: Check the app settings for an option to enable auto-reconnect. If available, toggle this option on to allow the app to reconnect automatical... ⇲
 
Screen issue

rova stops when screen turns off

Fix: Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization. Find Rova in the list and set it to 'Not... ⇲
 
Glitches issue

Glitches and stops playing music

Fix: Clear the app's cache and data. Go to Settings > Apps > Rova > Storage > Clear Cache and then Clear Data. This will reset the app and may re... ⇲
 
Notifications issue

rova stays open in notification tab

Fix: Check the app settings for an option to disable background activity or notifications. If available, toggle this option off to prevent the ap... ⇲

Playback stops with notifications

Fix: Go to your device's Settings > Apps > Rova > Notifications. Disable notifications for the app to prevent interruptions during playback. OR... ⇲
 
Bugs issue

Random station opens instead of starred station

Fix: Check if there is a setting in the app that allows you to manage your starred stations. Ensure that your starred station is correctly saved... ⇲

Unexpected errors during playback

Fix: Clear the app's cache and data to reset it. Go to Settings > Apps > Rova > Storage > Clear Cache and then Clear Data. This can help resolve... ⇲

rova does not resume after interruptions

Fix: Look for a setting in the app that allows you to enable 'Resume Playback' or 'Continue Listening'. If available, toggle this option on to al... ⇲
 
Slow issue

Slow loading times

Fix: Check your internet connection. A slow or unstable connection can cause slow loading times. If on Wi-Fi, try moving closer to the router or... ⇲
 
UI issue

No icon on home screen

Fix: Go to your app drawer, find Rova, and long-press the app icon. Drag it to your home screen to create a shortcut. This will allow you to acce... ⇲
 
Customization issue

Basic features compared to competitors

Fix: Explore the app settings to see if there are any hidden features or options that can enhance your experience. Sometimes, features may not be... ⇲
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 what users are saying
Good experience
85.0%

Bad experience
10.6%

Neutral
2.5%

~ from our NLP analysis of 10,698 combined software ratings.

 Private Data rova collects from your Android
  1. approximate location (network-based)
  2. directly call phone numbers
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. view network connections
  7. pair with Bluetooth devices
  8. full network access
  9. control vibration
  10. prevent device from sleeping
  11. read Google service configuration
  12. download files without notification
  13. receive data from Internet