fix problems on GIANT [android]

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—— Run into issues on GIANT? Get help pending when official support gets back to you!

GIANT
Info:
company: Giant Foods Stores LLC
: pdl-snsmobile.group@peapoddigitallabs.com
: www.giantfoodstores.com
: 1159 Harrisburg Pike Carlisle, PA 17013
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Crashes issue

GIANT frequently crashes

Fix: Update the app to the latest version available in the Google Play Store, as updates often contain bug fixes that can resolve crashing issues... ⇲

Checkout process crashes

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that cause crashes during checkout. OR Try using a diffe... ⇲
 
UI issue

Difficult to navigate past orders

Fix: Look for a 'Past Orders' or 'Order History' section within the app's menu. If it's not easily accessible, try using the search function with... ⇲

Inconsistent store selection

Fix: Manually select your preferred store each time you use the app to ensure consistency. OR Check if there is an option to set a default sto... ⇲

Cannot add items from shopping list easily

Fix: Try using the search function to locate items from your shopping list and add them to your cart manually. OR Check if there is an option... ⇲

Order status is difficult to track

Fix: Look for an 'Order Status' or 'Track Order' section within the app, which might provide more detailed information. OR If available, enabl... ⇲

Inability to select new time slots for orders

Fix: Try refreshing the app or logging out and back in to see if new time slots become available. OR Check if there are specific times when ne... ⇲

GIANT opens to Peapod instead of Giant

Fix: Check the app settings to see if there is an option to set the default landing page to Giant instead of Peapod. OR Manually navigate to t... ⇲
 
Notifications issue

Noisy notifications

Fix: Adjust the notification settings within the app to reduce or mute notification sounds. This can usually be done in the app's settings menu.... ⇲

Substitutions notifications redirect to main page

Fix: After receiving a substitution notification, manually navigate to the order details page to review the substitutions instead of relying on t... ⇲
 
Search issue

Coupon search feature is unreliable

Fix: Try using specific keywords when searching for coupons to improve search accuracy. Avoid using overly broad terms. OR If the app allows,... ⇲
 
Bugs issue

GIANT does not track points earned

Fix: Manually track your points by keeping a record of your purchases and points earned. Use a spreadsheet or note-taking app to log this informa... ⇲

Previous purchases filter is not working

Fix: Try clearing the app cache and data by going to Settings > Apps > GIANT > Storage > Clear Cache and Clear Data, then restart the app to see... ⇲

GIANT deletes reward points

Fix: Regularly take screenshots of your reward points balance to have a record in case they are deleted. OR Contact customer service through t... ⇲

Digital coupons do not appear

Fix: Ensure that you are logged into the correct account where the coupons should be available. Log out and log back in if necessary. OR Clear... ⇲

Peapod menu opens automatically

Fix: Check the app settings to see if there is an option to disable the automatic opening of the Peapod menu. OR If the app allows, set the de... ⇲

GIANT does not scan coupons properly

Fix: Ensure that your device's camera is clean and functioning properly to improve scanning accuracy. OR Manually enter the coupon codes if th... ⇲
 
Security issue

GIANT requires unnecessary email code for access

Fix: Check the app settings to see if there is an option to disable two-factor authentication or email verification for login, if you find it unn... ⇲
 
Loading issue

Loading times are excessively long

Fix: Clear the app cache to remove temporary files that might be slowing down the app. Go to Settings > Apps > GIANT > Storage > Clear Cache. O... ⇲
 
Login issue

Session expiration issues

Fix: Increase the session timeout settings if the app allows it, or ensure you are actively using the app to prevent it from timing out. OR If... ⇲
 
Account issue

GIANT fails to recognize user information

Fix: Ensure that your account information is up-to-date and correctly entered in the app settings. OR Log out and log back into the app to ref... ⇲
 
Syncing issue

GIANT does not retain previous cart items

Fix: Before closing the app, take a screenshot of your cart to have a record of the items in case they are lost. OR Check if the app has a 'Sa... ⇲
 
Customization issue

Limited good coupons available

Fix: Regularly check the app for new coupons, as they may be updated frequently. OR Consider using third-party coupon websites or apps to find... ⇲
 
Installation issue

Uninstalling and reinstalling does not resolve issues

Fix: Try clearing the app data and cache before uninstalling to ensure a completely fresh installation. Go to Settings > Apps > GIANT > Storage >... ⇲
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 what users are saying
Good experience
82.6%

Bad experience
14.0%

Neutral
3.3%

~ from our NLP analysis of 7,321 combined software ratings.

 Private Data GIANT collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change network connectivity
  12. connect and disconnect from Wi-Fi
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. modify system settings
  18. receive data from Internet