A. 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. 2. Use alternative apps: If the user experience is too frustrating, consider using other transport apps that may offer a better experience. 3. Provide feedback: While not contacting developers, you can share your experience with friends or on forums to find alternative solutions.

B. 4. Look for tutorials: Search online for tutorials or guides on how to navigate the app more effectively.