fix problems on Fitdays [android]

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—— Run into issues on Fitdays? Get help pending when official support gets back to you!

Fitdays
Info:
company: ICOMON
: icomon.cn@gmail.com
: fitfeel.cn
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Settings issue

Cannot change the time

Fix: 1. Go to the settings menu within the app and look for a 'Time' or 'Clock' option. If available, adjust the time settings there. 2. If the a... ⇲

Language settings do not save

Fix: 1. After changing the language, ensure you save the settings before exiting the app. Look for a 'Save' or 'Apply' button. 2. Check if the ap... ⇲
 
Privacy issue

No ability to delete data points

Fix: 1. Check the app's settings or data management section to see if there is an option to manage or delete data points. 2. If there is no direc... ⇲
 
Bugs issue

Fluctuations in readings

Fix: 1. Ensure that the scale is placed on a flat, hard surface for accurate readings. Avoid using it on carpets or uneven surfaces. 2. Weigh you... ⇲

Does not track weight loss progress accurately

Fix: 1. Ensure you are weighing yourself under consistent conditions (same time of day, similar clothing) to improve accuracy. 2. Manually track... ⇲
 
Crashes issue

Crashes or logs out randomly

Fix: 1. Clear the app's cache by going to Settings > Apps > Fitdays > Storage > Clear Cache. This can help resolve temporary issues. 2. Ensure yo... ⇲

Fitdays stops working

Fix: 1. Restart your device to clear any temporary glitches that may be causing the app to stop. 2. Uninstall and reinstall the app to reset its... ⇲
 
UI issue

Fonts are hard to read

Fix: 1. Check if the app has a 'Display' or 'Accessibility' settings section where you can adjust font size or style. 2. Increase the font size i... ⇲

QR code is too small

Fix: 1. Try zooming in on the QR code using your device's camera or take a screenshot and zoom in on that image. 2. If possible, print the QR cod... ⇲
 
Features issue

Missing key functionality

Fix: 1. Review the app's features in the help section to ensure you are not overlooking any available functionalities. 2. Look for updates in the... ⇲

Limited historical data access

Fix: 1. Check if there is an option to export your data to a CSV or other format for better historical tracking. 2. Regularly back up your data b... ⇲
 
Syncing issue

Data does not sync properly

Fix: 1. Ensure that your device's internet connection is stable. Try switching between Wi-Fi and mobile data to see if it improves syncing. 2. Ma... ⇲

Inconsistent syncing with Fitbit

Fix: 1. Ensure that both the Fitdays app and Fitbit app are updated to the latest versions. 2. Disconnect and reconnect the Fitbit account within... ⇲
 
Customization issue

Cannot manually adjust measurements

Fix: 1. Check the app settings for any options related to manual adjustments. If available, follow the prompts to make adjustments. 2. If the app... ⇲
 
Search issue

Fitdays fails to find the scale

Fix: 1. Ensure that the scale is powered on and within Bluetooth range. 2. Restart both the app and the scale to refresh the connection. OR 1.... ⇲
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 what users are saying
Good experience
62.9%

Bad experience
26.9%

Neutral
10.0%

~ from our NLP analysis of 12,858 combined software ratings.

 Private Data Fitdays collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change network connectivity
  12. connect and disconnect from Wi-Fi
  13. control flashlight
  14. full network access
  15. control vibration
  16. prevent device from sleeping
  17. test hardware