fix problems on Coverstar [android]

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—— Run into issues on Coverstar? Get help pending when official support gets back to you!

Coverstar
Info:
company: Coverstar
: hello@coverstar.app
: coverstar.app
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Video issue

Videos sometimes go black

Fix: Check your internet connection. A weak or unstable connection can cause videos to fail to load properly. Switch to a stronger Wi-Fi network... ⇲

Videos not featured after posting

Fix: Review the community guidelines to ensure your content complies with the platform's rules. If your video violates any guidelines, it may not... ⇲
 
Search issue

Cannot search for song names

Fix: Ensure that you are using the correct spelling and format when searching for songs. Try searching by artist name or album if the song title... ⇲
 
Customization issue

Difficulty finding masks in video editing

Fix: Explore all categories in the editing section. Masks may be categorized under different headings, so take time to browse through each catego... ⇲
 
Updates issue

Frequent updates disrupt usage

Fix: Turn off automatic updates for the app. Go to the Google Play Store, tap on your profile icon, select 'Settings', then 'Auto-update apps', a... ⇲
 
Ads issue

Ads required to post videos

Fix: Look for an option to purchase an ad-free version of the app if available. This may allow you to post videos without the requirement of ads.... ⇲
 
Bugs issue

Tagging users sometimes fails

Fix: Ensure that the users you are trying to tag are following you or have their privacy settings adjusted to allow tagging. If they are not foll... ⇲
 
Account issue

Account deletion issues

Fix: Check the app's settings for an option to delete your account. This is often found under 'Account Settings' or 'Privacy Settings'. Follow th... ⇲

Account creation issues with username availability

Fix: Try using variations of your desired username, such as adding numbers or underscores, to find an available option. OR Consider using a di... ⇲

Verification process perceived as unfair

Fix: Review the verification requirements and ensure you meet all criteria. Sometimes, providing additional information can help expedite the pro... ⇲

Inability to join or create groups

Fix: Check if there are any prerequisites for joining or creating groups, such as account verification or a minimum number of followers. Ensure y... ⇲
 
Privacy issue

Lack of moderation for bullying

Fix: Utilize the reporting feature within the app to report any instances of bullying or harassment. This can help bring attention to the issue a... ⇲
 
Audio issue

Audio delay when posting videos

Fix: Check your device's audio settings. Ensure that there are no enhancements or effects enabled that could cause audio delay. Go to 'Settings',... ⇲
 
Camera issue

Lighting issues when recording

Fix: Record in a well-lit area. Natural light is best, so try to film during the day near windows or use additional lighting sources like lamps t... ⇲

Darkness when recording videos

Fix: Ensure you are recording in a well-lit environment. Use additional lighting if necessary to brighten the scene before recording. OR Check... ⇲
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 what users are saying
Good experience
87.4%

Bad experience
7.5%

Neutral
4.7%

~ from our NLP analysis of 2,473 combined software ratings.

 Private Data Coverstar collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. change your audio settings
  10. reorder running apps
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $54.99 per item