Fix CITY CYCLING errors on android

I have a problem with CITY CYCLING
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Settings
Settings show logged out

🛠️ Log back into the app. If you are logged out, go to the login screen and enter your credentials. Ens... show fix »
No language choice

🛠️ Check the app settings for a language option. Some apps have a language selection under 'Settings' >... show fix »
 
Notifications
Chat notifications not working

🛠️ Check your notification settings. Go to 'Settings' > 'Apps' > 'CITY CYCLING' > 'Notifications' and e... show fix »
 
Syncing
No sync with Strava

🛠️ Re-link your Strava account. Go to the app's settings, find the Strava integration option, and disco... show fix »
No sync with smartwatches

🛠️ Check the smartwatch compatibility. Ensure that your smartwatch is compatible with CITY CYCLING and... show fix »
 
Customization
No alphabetical sorting of results

🛠️ Manually sort results. If the app does not provide an alphabetical sorting option, consider manually... show fix »
 
Loading
Team and community rankings don't load

🛠️ Refresh the rankings page. Pull down on the rankings screen to refresh the data and see if the ranki... show fix »
 
Bugs
GPS tracking inaccuracies

🛠️ Calibrate your GPS. Go to your device's settings and ensure that location services are set to high a... show fix »
Tracking does not work

🛠️ Ensure that location permissions are granted. Go to 'Settings' > 'Apps' > 'CITY CYCLING' > 'Permissi... show fix »
App does not record rides

🛠️ Manually start the recording. Ensure that you are tapping the 'Start' button before beginning your r... show fix »
Tracking stops unexpectedly

🛠️ Ensure that battery saver mode is disabled. Battery saver can restrict background activity, which ma... show fix »
Manual start required for recording

🛠️ Check the app settings for an option to enable automatic recording. Some apps have a feature that al... show fix »
Inaccurate distance measurement

🛠️ Calibrate your GPS settings. Ensure that your device is set to high accuracy in location settings to... show fix »
Tracking not functional with screen off

🛠️ Check your device's battery optimization settings. Go to 'Settings' > 'Battery' > 'Battery Optimizat... show fix »
 
UI
Missing add routes button

🛠️ Look for the button in different sections of the app. Sometimes, UI changes can relocate features. C... show fix »
Dropdown menus not functioning

🛠️ Restart the app. Sometimes, a simple restart can resolve UI issues like non-functioning dropdowns.... show fix »
 
Uploads
App unable to upload journeys

🛠️ Check your internet connection. Ensure you have a stable connection when trying to upload journeys.... show fix »
 
Slow
Slow and unresponsive

🛠️ Close other apps running in the background. This can free up resources and improve the performance o... show fix »
 
Crashes
App crashes while cycling

🛠️ Ensure that your device has enough storage space. Go to 'Settings' > 'Storage' and free up space if... show fix »
 
Registration
Buggy registration form

🛠️ Try using a different device or browser to register. Sometimes, issues can be device-specific. OR... show fix »
No municipalities available for registration

🛠️ Check if your location settings are enabled. Go to 'Settings' > 'Location' and ensure that location... show fix »
 
Messages
Chat function not working

🛠️ Check your internet connection. Ensure you have a stable connection, as chat functions require inter... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Klima-Bündnis | Climate Alliance
Email:
  info@stadtradeln.de
Website:
🌐 www.stadtradeln.de
Terms/Privacy:
⚔️ https://www.stadtradeln.de/datenschutz/
 Private Data CITY CYCLING collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. view Wi-Fi connections
  6. view network connections
  7. create accounts and set passwords
  8. full network access
  9. read sync settings
  10. run at startup
  11. use accounts on the device
  12. prevent device from sleeping
  13. toggle sync on and off
  14. read sync statistics

 Breakdown of Software Ratings
Positive experience
58.3%

Negative experience
33.3%

Neutral
8.3%

~ from our NLP analysis of 21,227 combined software ratings.