fix problems on Access PeopleHR [android]

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—— Run into issues on Access PeopleHR? Get help pending when official support gets back to you!

Access PeopleHR
Info:
company: People HR
: customerservices@peoplehr.com
: www.peoplehr.com
: People Fields Court Station Road Epworth DN9 1JZ
Chat with our AI-based Access PeopleHR Support
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Uploads issue

Does not support jpg or pdf file uploads

Fix: Convert your jpg or pdf files to a supported format, such as PNG or DOCX, using a file conversion app or online service. Once converted, try... ⇲
 
Login issue

Frequent login issues and errors

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Problems with OTP for login

Fix: Ensure that your phone number is correctly registered in the app and that you have a stable network connection to receive the OTP. If you do... ⇲

Fingerprint login not working

Fix: Ensure that your fingerprint is correctly registered in your device's settings. Go to Settings > Security > Fingerprint and re-register your... ⇲
 
UI issue

Difficult expense claim process

Fix: Review the expense claim process step-by-step within the app. Take notes on each required field and gather all necessary documentation befor... ⇲

Inability to add ad-hoc absence

Fix: Check if there are specific requirements or fields that need to be filled out before you can add an ad-hoc absence. Ensure all necessary inf... ⇲

Poor UI and navigation

Fix: Take time to explore the app's interface and familiarize yourself with its layout. Create a mental map of where features are located to impr... ⇲

Frustrating experience for users

Fix: Take note of specific pain points in your experience and try to find workarounds for those issues. Documenting these can help you navigate t... ⇲
 
Compatibility issue

Limited functionality compared to desktop version

Fix: Identify the specific features you need that are missing in the app. Use the desktop version for those tasks while utilizing the app for oth... ⇲
 
Crashes issue

Access PeopleHR crashes frequently

Fix: Ensure that your device's operating system is up to date. Go to Settings > System > Software Update and check for any available updates. Kee... ⇲
 
Syncing issue

Inconsistent data between app and website

Fix: Always refresh the app after making changes on the website. Pull down on the app's main screen to refresh the data and ensure you are viewin... ⇲
 
Permissions issue

Requires excessive permissions

Fix: Review the permissions requested by the app in your device's settings. Go to Settings > Apps > PeopleHR > Permissions and disable any permis... ⇲
 
Battery issue

Battery drain and background running

Fix: Check the app's battery usage in your device settings. Go to Settings > Battery > Battery Usage and see how much battery PeopleHR is consumi... ⇲
 
Notifications issue

Delayed push notifications

Fix: Check your device's notification settings for the PeopleHR app. Go to Settings > Apps > PeopleHR > Notifications and ensure that notificatio... ⇲
 
Bugs issue

Basic functionality lacking

Fix: Identify the specific basic functions you need that are missing. Use the desktop version for those tasks while utilizing the app for other a... ⇲
 
Network issue

Frequent server issues

Fix: Check the app's status on social media or forums to see if other users are experiencing similar issues. If it's a widespread problem, it may... ⇲
 
Loading issue

Access PeopleHR fails to load properly

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the app loads properly on a dif... ⇲
 
Account issue

Inability to access employee records

Fix: Ensure that you have the necessary permissions to access employee records within the app. Check with your administrator if you are unsure ab... ⇲
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 what users are saying
Bad experience
73.6%

Good experience
21.0%

Neutral
5.2%

~ from our NLP analysis of 1,555 combined software ratings.

 Private Data Access PeopleHR collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. change system display settings
  14. full network access
  15. change your audio settings
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. modify system settings
  20. download files without notification
  21. receive data from Internet