Fix Degoo errors on android

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19 problems reported in the past 24 hours

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Uploads
Loss of uploaded files

🛠️ Ensure that you have a stable internet connection when uploading files. If you experience interrupti... show fix »
Photos disappear

🛠️ Check if the photos are still in your Degoo account by logging in through a web browser. If they are... show fix »
Limited file size for uploads

🛠️ Check the file size before uploading and consider compressing large files using a file compression t... show fix »
Cannot delete files once uploaded

🛠️ Check the app settings to see if there is an option to manage or delete files. If the option is not... show fix »
 
Downloads
Download errors

🛠️ Check your internet connection and try downloading the files again. If the problem persists, clear t... show fix »
No bulk download option

🛠️ If bulk downloading is not available, consider downloading files in smaller batches. Select a few fi... show fix »
 
Network
Slow upload and download speeds

🛠️ Try uploading or downloading files during off-peak hours when internet traffic is lower. Additionall... show fix »
 
UI
Inability to create or manage folders

🛠️ Check if the app has been updated to the latest version, as folder management features may be includ... show fix »
Confusing interface

🛠️ Take some time to explore the app and familiarize yourself with its layout. Look for tutorials or gu... show fix »
 
Ads
Ads in premium service

🛠️ Review your subscription settings to ensure you are on the correct premium plan. Sometimes, users ma... show fix »
Email threats for premium upgrade

🛠️ Review your email settings and adjust your notification preferences in the app to reduce the frequen... show fix »
 
Storage
Storage space reduction

🛠️ Regularly check your storage usage in the app settings. Delete any unnecessary files or duplicates t... show fix »
Duplicate files in storage

🛠️ Use the app's search function to identify duplicate files and delete them manually. Regularly check... show fix »
 
Syncing
Files not syncing properly

🛠️ Check your internet connection and ensure that the app has permission to use data in the background.... show fix »
 
Account
Account locked after inactivity

🛠️ To prevent your account from being locked, log in periodically to keep your account active. Set a re... show fix »
Files deleted for inactivity

🛠️ Regularly log in to your account to prevent files from being deleted due to inactivity. Set reminder... show fix »
 
Support
Poor customer support

🛠️ Utilize the app's help section or FAQ to find answers to common issues. This can often provide quick... show fix »
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 Contact Support
Developer:
Degoo Backup AB - Cloud
Email:
  support@degoo.com
Website:
🌐 degoo.com
Terms/Privacy:
⚔️ https://degoo.com/privacy
 Private Data Degoo collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. change network connectivity
  5. full network access
  6. run at startup
  7. use accounts on the device
  8. prevent device from sleeping
  9. modify system settings
  10. receive data from Internet

 Breakdown of Software Ratings
Positive experience
78.6%

Negative experience
14.5%

Neutral
6.9%

~ from our NLP analysis of 887,512 combined software ratings.
  Cost of Subscriptions
  1. $2.99 - $154.99 per item