fix problems on TEPPEN [android]

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—— Run into issues on TEPPEN? Get help pending when official support gets back to you!

TEPPEN
Info:
company: GungHo Online Entertainment, Inc.
: teppen_support_en2@gungho.jp
: teppenthegame.com
: 100-6221 東京都千代田区丸の内1丁目11番1号 パシフィックセンチュリープレイス丸の内 Pacific Century Place Marunouchi, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo, 100-6221, Japan
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Gameplay issue

lagging during gameplay

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background to free up system resources. 2. Check your inte... ⇲

lack of robust story

Fix: 1. Explore community content: Look for fan-made stories or lore discussions online to enhance your experience. 2. Engage with the community... ⇲

limited tutorial

Fix: 1. Utilize online resources: Search for video tutorials or guides on platforms like YouTube to learn gameplay mechanics. 2. Practice in cas... ⇲

unbalanced gameplay

Fix: 1. Experiment with different decks: Try using various card combinations to find a more balanced approach that works for you. 2. Watch compe... ⇲

poor character skill balance

Fix: 1. Experiment with different characters: Try out various characters to find those that suit your playstyle and are more balanced. 2. Stay u... ⇲

energy bar mechanics

Fix: 1. Plan your moves: Strategically plan your moves to maximize the use of your energy bar. 2. Use energy-efficient cards: Focus on using car... ⇲

intimidating learning curve

Fix: 1. Start with basic strategies: Focus on learning the basics before diving into advanced tactics. 2. Watch tutorials: Look for beginner-fri... ⇲

lack of single player content

Fix: 1. Explore community challenges: Participate in community-created challenges or events to enhance your single-player experience. 2. Focus o... ⇲

repetitive online tactics

Fix: 1. Experiment with different decks: Try out various card combinations to break the monotony of online tactics. 2. Watch competitive play: O... ⇲
 
Bugs issue

memory leaks

Fix: 1. Restart the app regularly: Closing and reopening TEPPEN can help clear memory usage. 2. Monitor device storage: Ensure your device has e... ⇲

RAM issues

Fix: 1. Free up RAM: Close other apps running in the background to free up RAM for TEPPEN. 2. Restart your device: This can help clear RAM and i... ⇲

optimization problems

Fix: 1. Update the app: Always ensure you are using the latest version of TEPPEN, as updates often include performance optimizations. 2. Adjust... ⇲
 
Network issue

disconnection from matches

Fix: 1. Check your internet connection: Ensure you have a stable connection. If using Wi-Fi, try moving closer to the router or switching to a wi... ⇲
 
Payments issue

high cost of packs

Fix: 1. Focus on daily missions: Complete daily missions to earn in-game currency, which can be used to purchase packs. 2. Participate in events... ⇲
 
Backup issue

no cloud saving

Fix: 1. Regularly back up your game data: Manually back up your game data by taking screenshots or writing down important information. 2. Use de... ⇲

loss of game data

Fix: 1. Regularly back up your game data: Take screenshots or document important information to prevent loss. 2. Check for local backups: Some d... ⇲
 
UI issue

card art issues

Fix: 1. Restart the app: Sometimes, a simple restart can resolve display issues with card art. 2. Check for updates: Ensure you have the latest... ⇲
 
Crashes issue

frequent app quitting

Fix: 1. Clear app cache: Go to Settings > Apps > TEPPEN > Storage > Clear Cache to help resolve issues causing the app to quit. 2. Restart your... ⇲
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 what users are saying
Good experience
72.2%

Bad experience
18.8%

Neutral
9.0%

~ from our NLP analysis of 36,689 combined software ratings.

 Private Data TEPPEN collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. prevent device from sleeping
  8. Google Play license check
  9. receive data from Internet

  Cost of Subscriptions
  1. $0.79 - $79.99 per item