Fix The PCH App errors on android

  300 Jericho Quadrangle, #300 Jericho, NY 11753
I have a problem with The PCH App
Let us help you find a quick solution by selecting your issue from below
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Freezing
App freezes during use

🛠️ 1. Force stop the app: Go to Settings > Apps > PCH App > Force Stop. This can help reset the app and... show fix »
 
Notifications
Inconsistent notifications

🛠️ 1. Check notification settings: Go to Settings > Apps > PCH App > Notifications and ensure notificat... show fix »
In-app notifications not available

🛠️ 1. Check notification settings: Go to Settings > Apps > PCH App > Notifications and ensure notificat... show fix »
 
Ads
Ads are overwhelming

🛠️ 1. Adjust ad settings: If the app has settings to control ad frequency, adjust them to reduce the nu... show fix »
Misleading ad closures

🛠️ 1. Be cautious with ad closures: When closing ads, ensure you are tapping the correct 'X' or close b... show fix »
Cannot exit ad pages

🛠️ 1. Try tapping the back button: Use the back button on your device to exit the ad page. 2. Force st... show fix »
App locks up with certain ads

🛠️ 1. Avoid certain ads: If you notice specific ads causing the app to lock up, try to avoid interactin... show fix »
 
Payments
Loss of tokens

🛠️ 1. Check your internet connection: Ensure you have a stable connection when earning or redeeming tok... show fix »
 
Login
Error messages on entry

🛠️ 1. Clear app cache: Go to Settings > Apps > PCH App > Storage > Clear Cache. This can help resolve e... show fix »
 
Updates
App goes into maintenance mode

🛠️ 1. Check for announcements: Look for any announcements within the app or on their official website r... show fix »
Frequent updates cause issues

🛠️ 1. Disable auto-updates: Go to the Google Play Store, tap on your profile icon, select 'Settings', t... show fix »
 
Syncing
Timer not synced

🛠️ 1. Check device time settings: Ensure your device's date and time settings are set to automatic. Go... show fix »
 
Glitches
Glitches during gameplay

🛠️ 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Check... show fix »
 
Gameplay
Loss of consecutive day streak

🛠️ 1. Check your internet connection: Ensure you have a stable connection when accessing the app to mai... show fix »
 
UI
Cannot view prize numbers

🛠️ 1. Check for updates: Ensure the app is updated to the latest version in the Google Play Store. 2.... show fix »
 
Loading
App fails to load configuration

🛠️ 1. Clear app cache: Go to Settings > Apps > PCH App > Storage > Clear Cache. This can help resolve l... show fix »
 
Network
App turns off Wi-Fi

🛠️ 1. Check device settings: Go to Settings > Network & internet > Wi-Fi and ensure Wi-Fi is enabled.... show fix »
 
Support
No response from customer support

🛠️ 1. Check for FAQs: Look for a FAQ section within the app or on their website for common issues and s... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Publishers Clearing House
Email:
  MobileAppDev@pch.com
Website:
🌐 www.pch.com
Terms/Privacy:
⚔️ http://privacy.pch.com/
 Private Data The PCH App collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. run at startup
  5. prevent device from sleeping
  6. read Google service configuration
  7. update component usage statistics
  8. receive data from Internet

 Breakdown of Software Ratings
Positive experience
79.1%

Negative experience
13.7%

Neutral
7.2%

~ from our NLP analysis of 374,081 combined software ratings.