fix problems on Yope [android]

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—— Run into issues on Yope? Get help pending when official support gets back to you!

Yope: Friends' groups
Info:
company: Salo App, Inc.
: egor@salo.team
: www.yope.tv
Chat with our AI-based Yope Support
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Bugs issue

Yope does not work properly

Fix: Clear the app cache and data by going to Settings > Apps > Yope > Storage > Clear Cache and Clear Data. This can resolve many performance is... ⇲

Yope refreshes and loses selected photos

Fix: Try selecting photos in smaller batches to avoid overwhelming the app, which may cause it to refresh. OR Ensure that your device has enou... ⇲
 
Links issue

cannot join groups through links

Fix: Copy the link and paste it directly into your browser. This may redirect you to the app correctly. OR Check if the app has a 'Join Group'... ⇲
 
UI issue

no option to enter group pin

Fix: Look for a 'Join Group' or 'Enter PIN' option in the group settings or when trying to join a group. OR If the group is private, ask the g... ⇲

difficult to select photos

Fix: Try using the 'Select All' option if available, or tap and hold on a photo to select it, then tap on others to add to your selection. OR... ⇲
 
Customization issue

cannot edit name

Fix: Navigate to your profile settings in the app and look for an option to edit your name. If not available, check if there are any restrictions... ⇲

cannot add captions to photos

Fix: Look for an option to add captions in the photo upload settings or during the editing process. OR If the app does not support captions, c... ⇲
 
Features issue

no friend request feature

Fix: Check if the app has a 'Contacts' or 'Friends' section where you can add friends manually instead of sending requests. OR Use the app's s... ⇲

no private chat option

Fix: Look for a 'Direct Message' or 'Chat' feature in the app's menu. If unavailable, consider using another messaging app for private conversati... ⇲

no tutorial or guidance

Fix: Explore the app's settings or help section for any available guides or FAQs that may assist you. OR Search online for user-generated tuto... ⇲
 
Camera issue

screen turns white when taking selfies

Fix: Check if your device's camera permissions are enabled for the app. Go to Settings > Apps > Yope > Permissions and enable camera access. OR... ⇲
 
Messages issue

no text messaging feature

Fix: Check if the app has a messaging feature under a different name, such as 'Chat' or 'Messages'. OR Consider using a different app for text... ⇲
 
Login issue

login issues after reinstalling

Fix: Ensure you are using the correct login credentials. If you forgot your password, use the 'Forgot Password' feature to reset it. OR Clear... ⇲
 
Privacy issue

cannot delete personal information

Fix: Look for an option in the app settings under 'Privacy' or 'Account' to manage or delete personal information. OR If no option is availabl... ⇲
 
Slow issue

slow response time

Fix: Close any background apps that may be using up resources. You can do this by accessing the recent apps menu and swiping them away. OR Res... ⇲
 
Uploads issue

errors when uploading long videos

Fix: Try compressing the video to reduce its size before uploading. There are many free apps available for video compression. OR Check if ther... ⇲

forced to upload pictures to Secret Album

Fix: Check the app settings to see if there is an option to disable automatic uploads to the Secret Album. OR If you want to keep photos priva... ⇲
 
Search issue

no search function for accounts

Fix: Look for a 'Find Friends' or 'Search' option in the app's menu that may allow you to search for accounts by name or username. OR If the a... ⇲
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 what users are saying
Good experience
60.4%

Bad experience
27.9%

Neutral
11.6%

~ from our NLP analysis of 3,281 combined software ratings.

 Private Data Yope collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. read Google service configuration
  13. receive data from Internet

  Cost of Subscriptions
  1. $3.99 per item