Fix Peacock TV errors on android

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Syncing
Subtitles do not sync with audio

🛠️ Try turning the subtitles off and then back on again in the video settings to reset the sync. OR... show fix »
 
Freezing
Videos freeze frequently

🛠️ Check your internet connection speed. A speed test can help determine if your connection is stable e... show fix »
 
Bugs
Inability to save progress in shows

🛠️ Make sure you are logged into your account properly, as progress saving is linked to your account.... show fix »
 
Video
Content appears blurry and faded

🛠️ Adjust the video quality settings in the app to a higher resolution if your internet connection allo... show fix »
 
Screen
Limited screen usage on mobile devices

🛠️ Rotate your device to landscape mode for a better viewing experience, as some content may not be opt... show fix »
 
Audio
Audio cuts out during playback

🛠️ Check your device's audio settings to ensure that the volume is turned up and not muted. OR Try u... show fix »
 
Crashes
Frequent crashes during use

🛠️ Clear the app data by going to Settings > Apps > Peacock TV > Storage > Clear Data. This will reset... show fix »
 
Network
Excessive buffering on all devices

🛠️ Reduce the video quality in the app settings to minimize buffering, especially if your internet conn... show fix »
 
UI
Inability to fast forward or rewind effectively

🛠️ Try pausing the video for a few seconds before attempting to fast forward or rewind, as this can hel... show fix »
Inconsistent seeking feature on devices

🛠️ Try restarting the app to reset the seeking functionality, as this can sometimes resolve inconsisten... show fix »
 
Ads
Unskippable ads after fast forwarding

🛠️ Consider watching the content without fast forwarding to avoid unskippable ads, as this is a common... show fix »
Ads primarily in Spanish

🛠️ Check your account settings to ensure your language preference is set to English, if available. OR... show fix »
 
Settings
No option to delete auto-play shows

🛠️ Manually remove shows from your watchlist by going to the watchlist section and selecting the option... show fix »
 
Payments
Payment processing issues

🛠️ Ensure that your payment method is valid and has sufficient funds. Check your bank or card provider... show fix »
 
Account
No access to subscribed content

🛠️ Log out of the app and log back in to refresh your account status and access to subscribed content.... show fix »
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 Contact Support
Developer:
Peacock TV LLC
Email:
  support@help.peacocktv.com
Website:
🌐 www.peacocktv.com
Terms/Privacy:
⚔️ https://www.peacocktv.com/privacy
 Private Data Peacock TV collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. find accounts on the device
  4. approximate location (network-based)
  5. view Wi-Fi connections
  6. view network connections
  7. create accounts and set passwords
  8. full network access
  9. run at startup
  10. draw over other apps
  11. control vibration
  12. prevent device from sleeping
  13. read TV channel/program information
  14. write TV channel/program information
  15. receive data from Internet

 Breakdown of Software Ratings
Positive experience
84.9%

Negative experience
12.0%

Neutral
3.1%

~ from our NLP analysis of 445,098 combined software ratings.